At Language I/O, we are consistently strengthening our suite of multilingual customer support products to provide an enhanced experience to our clients. Here are our latest updates for Zendesk and Oracle.

Using Zendesk for customer service could not be simpler. We know because we’ve been a Zendesk partner for many, many years and we are used to customers consistently telling us how easy Zendesk is to use.   Know Your Priorities As with any CRM search, know what you want from Zendesk before signing up. Are […]

Language I/O is further helping Zendesk, Inc. users improve customer service KPIs with Language I/O Chat for Zendesk. Language I/O Chat for Zendesk (NYSE: ZEN) allows English-speaking support agents to communicate with customers in more than 150 languages directly inside the Zendesk live chat window. Language I/O Chat for Zendesk plugs directly into an agent’s […]

Dave Dyson was a software engineer for thirteen years – and then an actor for seven – before he joined the customer advocacy team at Zendesk more than seven years ago. When Dyson joined the Zendesk team, Zendesk had one product, was developing its customer advocacy teams and had a support team of roughly three […]

Leading multilingual customer support publication, Destination CRM, recently published an article about Language I/O’s new Zendesk integration. The article, which was published in January 2019, follows the official launch of the Zendesk multilingual customer service integration with Language I/O in November 2018. Language I/O offers Guide translation for Zendesk as well as Support translation for Zendesk. Soon, Language I/O will […]