Scalable multilingual customer support with Salesforce Social translation
Do your agents receive chats in languages that they don’t understand? Do they struggle with Google translations that fail to accurately represent your product or company? Our Salesforce Social translation solution can help.
Want to learn more?
Check out our detailed video.
Get started with Salesforce Social Translation
Communicate with your customers in their native language with our easy-to-integrate Salesforce Social translation technology.
Get the biggest bang for your buck by using our proprietary core technology.
Normalize User Generated Content (UGC) so misspellings and abbreviations are accurately translated.
Ensure that your customer data is protected.
Communicate with customers in real-time, in over 100 languages.
Salesforce Social translation
We take the best machine translation engines available and layer our technology on top to ensure quality chats.
How Salesforce Social Translation Works
Language I/O is intuitive, and it’s built with support agents in mind. We built our Salesforce Social translation solution to be a seamless part of your workflow.
Looking for something else?
We’ve got you covered.
Each of our integrations are driven by our customer’s needs. If you can’t find what you’re looking for, get in touch.