Together, we solve human problems through the power of AI

We are a remote-first, rapidly growing technology company that connects people by bridging language divides. 

Language I/O believes in the power of conversation to connect people

  To make this a reality, we deliver accurate translations in over 150 languages in real-time. Whether you are supporting existing customers, creating engagement with potential new customers, or connecting your employees, Language I/O bridges the language divide for more impactful human engagement.

Our values

While we are a global company helping our customers connect with people in over 150 languages, our roots are in the American West. That means we value forthrightness, flexibility, and tenacity.

As we pioneer connecting humans through the power of technology, our values serve as the compass that guides our directions and decisions.

Decide with data

Communicate often and with transparency

Pair ideas and innovation with action

Embrace and celebrate diversity

Lead with compassion and empathy

Focus on customers

Language I/O benefits

Yes, we have all of the benefits you’ve come to expect from a technology company. However, what makes us different is that we are a remote-first, work-from-anywhere company.

At Language I/O we believe in providing flexibility so that we can find and keep the best talent. It doesn’t matter where you are located, just that you share our values, a passion for technology, and a customer-first mindset.  

Health Insurance

Dental Insurance

Vision Insurance

Unlimited PTO

Health Savings Account

Short and Long Term Disability

Life Insurance

Wellness Allowance

401K Retirement Savings

Phone and Internet Reimbursement

Professional Development

Work-from-Anywhere

Job Openings

Engineering (2)

Scrum Master

Remote
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Description

Language I/O seeks an experienced Scrum Master to guide and oversee Scrum teams. You must be technical enough to understand complex backend user stories. And an authentic servant leader that builds trust and provides support. Adept at building relationships and helping the teams reach their full potential remotely.

Language I/O’s mission is to provide the most accurate and secure real-time translation solution for business. Our core translation product, CRM integrations, and API allow organizations to increase support capacity and expand to new markets, without requiring a proportionate expansion of their support headcount and contact center overhead. Our technology provides a robust translation service that aggregates and enhances outputs from the world’s top machine translation engines, and AI-powered technology embedded seamlessly into support agent workflows with our enterprise-grade integrations.

To be a successful Scrum Master, you must fully understand Agile practices. This job requires excellent problem-solving, interpersonal, and project management skills. In addition, you need to be proficient at facilitating decision-making processes, meetings, and eliminating team impediments.

Responsibilities

  • Facilitate ceremonies and events.
  • Coach team members and organization about Agile frameworks.
  • Ensure team data and boards are updated and accurate.
  • Champion data-driven and team-driven incremental improvements
  • Track metrics and use data to improve outcomes and transparency.
  • Facilitate effective collaboration and internal and external communication.
  • Proactively remove impediments and blockers.
  • Nurture teams’ health and growth.
  • Support the team in value-driven deliveries and achieving sprint goals.
  • Collaborate with Product Owners to refine and maintain a healthy backlog.
  • Help teams navigate change effectively.
  • Ensure deliverables are of quality standards by the end of every sprint.
  • Help development teams attain a higher level of Scrum maturity.
  • Create a productive environment where team members feel confident and enjoy work.
  • Empathetically resolve conflict and issues

Requirements

  • Bachelor’s degree in computer science, information technology, or a related technical discipline.
  • Must have at least 5 years experience in the Scrum master role in a SaaS company
  • Must understand backend software development.
  • Excellent knowledge of Scrum Agile
  • Excellent servant leadership and presentation skills.
  • Conflict-resolution and problem-solving abilities.
  • Outstanding organizational skills.
  • Scrum master certification
  • Experience using Jira

Additional qualifications

  • Jira admin skills
  • Project management experience
  • Available to work during standard Mountain Time business hours.
  • This is a 100% remote, full-time, salaried, exempt position. Qualified candidates must be authorized to work in the United States of America for any employer.
  • Position includes medical, dental, and vision insurance plan options, 401(k), paid time-off, and a competitive salary.

Job salary

$100,000.00 – $120,000.00

Language I/O provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Quality Assurance Automation Engineer

Remote
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Description

Language I/O seeks an experienced Quality Assurance Automation Engineer who will work contributing to the API and UI automation suites. The role will be in charge of testing and automating the tests to ensure the overall quality, consistency and specifications of Language I/O’s customer-facing and internal infrastructure software systems.

Language I/O’s mission is to provide the most accurate and secure real-time translation solution for business. Our core translation product, CRM integrations, and API allow organizations to increase support capacity and expand to new markets, without requiring a proportionate expansion of their support headcount and contact center overhead. Our technology provides a robust translation service that aggregates and enhances outputs from the world’s top machine translation engines, and AI-powered technology embedded seamlessly into support agent workflows with our enterprise-grade integrations.

To be a successful Quality Assurance Automation Engineer at LIO  you must have a passion for quality and a great problem-solver and enjoy working with your QA and Agile team.

Objectives of this Role

  • Understand, build upon, and comply with company quality assurance processes
  • Meet or exceed quality standards
  • Carefully design test cases, defects and results records and tracking systems, including root cause and corrective actions
  • Document quality assurance activities with internal reporting and audits

Responsibilities

  • Review requirements, specifications and technical design documents to provide timely and meaningful feedback
  • Create automated API and UI cases with documentation
  • Estimate, prioritize, plan and coordinate testing activities
  • Identify, record, document thoroughly and track bugs
  • Perform thorough regression testing
  • Develop and apply testing processes for new and existing products to meet Product requirements
  • Understand and communicate risk with internal teams (e.g. developers and product managers)
  • Stay up-to-date with new testing tools and test strategies
  • Create and execute automation scripts

Requirements

  • At least 2 years experience in backend automation.
  • Command of programming languages like Java and Python
  • Strong grasp and experience in backend automation (Including Rest API and Database testing)
  • Experience automating with tools like Postman and Playwright
  • Ability to create scripts with relational database technology such as Aurora
  • Knowledge of Agile methodology

Job salary

$100,000.00 – $120,000.00

Language I/O provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.