Security and Data Privacy in AI-Driven Customer Service
WHEN: July 6, 2022 at 1-2pm EST
WHERE: Virtual over GoToWebinar
AI continues to play a transformative role for all aspects of business, and its impact on customer service is no exception. But with today’s consumers becoming increasingly vigilant of how their personal data is used, how can brands employing AI-enabled technology to augment the customer experience adequately address customer concerns and protect their privacy?
In this webinar, Language I/O CEO Heather Morgan Shoemaker and CISO Rock Lambros will address common concerns related to data privacy and security.
Register to attend the webinar:
Join the webinar to learn:
- The difference between data privacy and data security, and why it matters to your organization
- The meaning of Responsible AI and how brands are incorporating it into their approach
- The impact of data privacy regulations such as GDPR and CCPA
- What to look out for when incorporating AI-enabled technology in your customer service program
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