Boost customer satisfaction with accurate, live customer support chat translation
Automatically generate native-quality translations during live chat conversations with customers. Language I/O’s live chat translation software plugs directly into your existing systems, enabling a multilingual chat experience without disrupting existing agent workflows.
See our real-time translation technology in action with a personalized demo led by one of our experts.
Global companies across industries trust Language I/O to power their real-time multilingual customer support chats.
Reliable, high-quality chat translation
Automated, real-time chat translation eliminates unnecessary delays in providing multilingual support.
Integrate chat translation directly into your CRM or chat program to maintain existing workflows.
AI-powered technology continually optimizes language and translation quality without manual training.
Our versatile technology aggregates the world’s leading translation engines, providing chat translations in 150+ languages.
Eliminate confusion with consistent, accurate handling of industry- and brand-specific terminology.
Preserve data privacy and protect user-generated content with our GDPR compliant and ISO 27001 certified integration.
All the features you need to power multilingual chat conversations
Reusable Translated Chat Templates
Get a one-time translation of messaging you know you’ll need again and again, and incorporate it seamlessly into your chat workflows.
Automatic Language Detection
No need to spend time figuring out which language your customer is chatting in. Plus, language re-detection is available for changes to language mid-conversation.
Performance Tracking and Reporting
Get data on the languages your customers use in live chat as well as the quality of your customer support chat translations.
Install and Get Started in 24 Hours
Our turnkey integrations with major CRMs enable your team to start translating chats within 24 hours.
Integrate seamlessly into your existing customer support live chat tool
With Language I/O’s plug-and-play solutions for Salesforce Chat, Zendesk Chat, and Oracle Chat, your customer support team can get up and running with accurate live chat translations in 24 hours. And for any other chat tools, we have an API to power real-time translation in your preferred platform.
“The tool is very easy to use as well as easy to implement. Works on Salesforce Classic and Lightning as well.”
“LIO was always very responsive and quick to answer our questions. Their support is what made our deployment of this tool a big success.”
“Language I/O team were very helpful with our onboarding, from beginning a trial through to implementation assistance.”
Ready to take your live chats from mono- to multilingual in 24 hours?
