Expertly resolve customer support tickets with Zendesk email translation
Reduce the average handle time of customer support tickets by instantly generating high quality, accurate translations of incoming and outgoing emails. Language I/O’s real-time case translation technology plugs directly into Zendesk, enabling agents to communicate with customers in 150+ languages.
See our real-time translation technology in action with a personalized demo led by one of our experts.
Zendesk users around the world trust Language I/O to power real-time, multilingual email support for the whole team.
All of your support channels,
translated in one place
Bring multilingual customer support to all of your service channels. Our omnichannel software translates everywhere that you communicate with customers.
Tickets
Chat
Chatbots
Articles
Social Media Chat
All the features you need to power multilingual chats
in Salesforce
Automated, real-time email translation eliminates unnecessary delays in providing multilingual support.rn
Our API enables integrating directly into the Zendesk email interface so that you can maintain your existing workflows.
AI-powered technology continually optimizes language and translation quality without manual training.rn
Our versatile technology aggregates the world’s leading translation engines, providing email translations in 150+ languages.rn
Eliminate confusion with consistent, accurate handling of industry- and brand-specific terminology across email conversations.
Preserve data privacy and protect user-generated content with our GDPR compliant and ISO 27001 certified integration.rn
Zendesk Customers Trust Language I/O
to Power Multilingual Customer Support
u0022The tool is very easy to use as well as easy to implement. Works on Salesforce Classic and Lightning as well.u0022
u0022LIO was always very responsive and quick to answer our questions. Their support is what made our deployment of this tool a big success.u0022
u0022Language I/O team were very helpful with our onboarding, from beginning a trial through to implementation assistance.u0022
