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Join Us June 17 for a Free Webinar About Chatbot Translation

Join Language I/O and CRMXchange on Thursday, June 17th at 1:00 p.m. EST for a free webinar about chatbot translation technology. Like LIO, you’re probably using chatbots to answer basic questions from consumers—How do I reset my password? Can I get a demo? Who is my billing contact?—great for English speaking customers, not so great…

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Get More People on Vacation With AI-Powered Translations

People love vacationing. Whether it’s a weekend getaway to the nearest big city or a month-long cross-country excursion, the desire to explore, unwind and create lasting memories is something connecting us all. Another connection? The challenge of planning a trip, especially one requiring a passport. Although planning international travel can sometimes include roadblocks like language […]

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Join Language I/O and CRMXchange on Thursday, June 17th at 1:00 p.m. EST for a free webinar about chatbot translation technology.

Like LIO, you’re probably using chatbots to answer basic questions from consumers—How do I reset my password? Can I get a demo? Who is my billing contact?—great for English speaking customers, not so great for non-English speaking customers.

With 69% of consumers seeking instant replies from customer service teams and 64% of them expecting to enjoy benefits such as 24-hour customer service support, chatbot translation is the next hot thing in the chatbot space.

Unfortunately, the multilingual chatbot is hard to come by because most machine translation tools just aren’t good enough to help bots translate messy user generated content (UCG). UGC includes stuff like jargon, misspellings, acronyms, product names, etc.

During the hour-long webinar, LIO Co-Founder and CEO Heather Morgan Shoemaker will talk about LIO’s chatbot integration. She will also explain how neural machine translation technology is making it easier to translate chatbot UGC. Learn how to break through language barriers in order to provide global customer support!

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Language I/O Announces $8M Series A1 funding to boost GenAI capabilities for Translation Services

Wyoming Business Council’s WYVC Funds leads round with first investment to grow state’s tech ecosystem Cheyenne, WY – August 3, 2023 – Language I/O (LIO), a leader in real-time, business-accurate translation technology, today announced its $8M Series A1 funding round led by Joint Effects, a Venture Capital firm based in Boston, MA. The largest investor […]
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Language I/O Now Available via Google Chrome Extension

CHEYENNE, Wyo., Nov. 15, 2022 /PRNewswire/ — Language I/O (LIO), a leader in multilingual customer engagement, today announced the platform is available via Google Chrome extension and in the Chrome Web Store. As a part of the organization’s larger vision of “Language I/O everywhere,” the new extension enables all customer service managers to leverage the platform’s solutions — no matter […]
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Language I/O Announces Two Executive Appointments

Multilingual customer engagement leader adds to its momentum with addition of chief marketing officer and vice president of product. CHEYENNE, WY – June 28, 2022 – Language I/O (LIO), a leader in multilingual customer engagement, is adding two key appointments to its leadership team with the addition of Chief Marketing Officer Tobias Rinsche and the […]