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The Way-Back Machine for Women
By: Sheridan Orr, CMO at Language I/O My first tech conference was in Silicon Valley in the late nineties when Blackberries were the height of personal tech, carrying your laptop counted as a workout, and open-source code was a terrifying prospect for enterprises. That was pre-dot.bomb and tech was a heady place despite how painfully…
The Language of Innovation
Unpack the top priorities of digital transformation, why innovation starts with optimizing customer experience and making real-time translation a seamless strategy.
Blue skies and smooth sailing: Resolving the top five challenges in traveler support with AI
Sheridan Orr, CMO at Language I/O, and Viviana Bertinetto, CCO, take you on a tour of the top challenges in travel support communication and the latest AI solutions.
The Role of AI in Travel Industry Communication
AI: Revolutionizing communication in the travel industry The travel industry thrives on connecting people across geographical and cultural boundaries, but one critical aspect of that connection remains a hurdle: communication. Effective communication conveys information, emotions and nuances accurately, but those important subtleties are often lost in translation. The transformative power of artificial intelligence (AI) and […]
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Introducing Translation Optimization: Enhancing Multilingual Support Conversations With AI
By Andy Newlin, Director of Product Marketing In today’s global landscape, businesses interact with customers from diverse linguistic backgrounds more than ever before. This is one reason we see 88% of support teams offering multilingual support (Intercom). However, maintaining the quality of these interactions across all the languages your organization supports presents significant challenges. At […]
Hit the road running with exceptional chat support
Learn why it’s necessary to optimize chat support and provide multilingual customer service for travelers, and how to take advantage industry-leading technology.