Looking for Ways to Enhance Your Multilingual CX? Join This Webinar

октября 16, 2019

success-2081167__340.jpgIf you’re struggling to provide an omnichannel or multilingual customer support solution for your customers, look no further than this Oct. 29 webinar.

Starting at 1 p.m. EST on Oct. 29, CRM Xchange will host “Customer Delight—Live Demonstrations of Breakthrough Innovations,” an evocative sharing of ideas between omnichannel customer service experts Mike Harwell, senior director of omnichannel product management, NICE inContact and Language I/O Co-CEO Kaarina Kvaavik. 

“We know that companies that develop omni-channel customer support strategies achieve a ninety-one percent greater year-over-year customer retention rates than companies that do not provide omni-channel customer support strategies for their customers,” Kvaavik said. “Knowing that, this webinar is geared to help companies understand how to easily and cost effectively provide customer service over any channel and in any language.”

Language I/O develops software that plugs directly into customer relationship management (CRM) systems so that its customers can provide their customers with multilingual customer support over any channel. Language I/O’s smart, unique combination of professional human translations and machine translations allows customers like Shutterstock, PhotoBox and Constant Contact to provide support to customers in more than 150 languages. 

To sign up for the webinar, click here. For more information about Language I/O, please click here.