Tag: multilingual customer support

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    Estimated reading time: 10 minutes

    Why Your Organization Needs Multilingual Translation Services

    Nelson Mandela rightly pointed that “if you talk to a man in a language he understands, that goes to his head. If you talk to him in his own language, that goes to his heart.” As such, it seems fair to say that organizations operating on a global scale must offer a service tailored to…

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    Estimated reading time: 10 minutes

    LIO Weighs in on Chatbot Debate—Why Do We Hate Them So Much?

    Why do humans hate chatbots so much? In an April 27, 2021 article in Information Week, writer Lisa Morgan surmises that our hatred of chatbots comes down to language. “Many chatbots communicate in English because it’s the most popular language in the world (when one considers native and non-native speakers),” Morgan writes. “In fact, there are 160 English…

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    Estimated reading time: 10 minutes

    What It’s Like to Be a Woman In Tech

    In recognition of International Women’s Day, which we are honoring a few days late because we’re in a serious growth stage, let’s take a look at Language I/O co-founders—both women—and their badassness. Heather Morgan Shoemaker Heather’s tech career has been bright but also mired in the discrimination that many women in tech have been exposed…

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    Estimated reading time: 10 minutes

    Translation, Multilingual Customer Support and International SEO [Expert Interview]

    Are you a digital marketing professional and tasked with helping expand your business to international markets? If so, I invite you to watch the 30-minute recording of the interview with Kaarina Kvaavik, chief business officer and co-founder of Language I/O. As an international SEO expert, I regularly host online educational events that help companies implement local,…

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    Estimated reading time: 10 minutes

    Local Ethics in a Global World: Where Does Language I/O Fit?

    “Business ethics is a form of applied ethics or professional ethics, that examines ethical principles and moral or ethical problems that can arise in a business environment. It applies to all aspects of business conduct and is relevant to the conduct of individuals and entire organizations.” —Wikipedia Language I/O is a software company that provides…