Tag: multilingual customers service
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Estimated reading time: 10 minutes
LIO Weighs in on Chatbot Debate—Why Do We Hate Them So Much?
Why do humans hate chatbots so much? In an April 27, 2021 article in Information Week, writer Lisa Morgan surmises that our hatred of chatbots comes down to language. “Many chatbots communicate in English because it’s the most popular language in the world (when one considers native and non-native speakers),” Morgan writes. “In fact, there are 160 English…
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Estimated reading time: 10 minutes
How Does Neural Machine Translation Work?
If you’ve ever taken a foreign language class long enough to learn how to form basic sentences, you know that translation is vastly more complicated than getting a dictionary, looking up each word in the source sentence, translating it and then ending up with a sentence in another language that makes sense. Because language is…
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Estimated reading time: 10 minutes
Translation, Multilingual Customer Support and International SEO [Expert Interview]
Are you a digital marketing professional and tasked with helping expand your business to international markets? If so, I invite you to watch the 30-minute recording of the interview with Kaarina Kvaavik, chief business officer and co-founder of Language I/O. As an international SEO expert, I regularly host online educational events that help companies implement local,…
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Estimated reading time: 10 minutes
Meet Our Professional Human Translators Series: Interview 2, Fatma
The Language I/O Meet Our Translators series attempts to showcase the great minds behind our outstanding professional human translations. Professional human translation is a component of Language I/O’s business model that separates it from competitors who use crowdsourcing rather than professional translators, to provide human translations. Today we speak with Fatma, a Turkish translator who…