Tag: salesforce translation app

Blog, Press Release, Salesforce

Estimated reading time: 10 minutes

April 30, 2019

Language I/O Announces Language I/O® Chat for Salesforce Service Cloud on Salesforce AppExchange, the World’s Leading Enterprise Apps Marketplace

Language I/O customers can now benefit from multi-lingual customer service in Chat for Service Cloud [Cheyenne], [WY], [April 30, 2019]– Language I/O today announced it has launched Language I/O® Chat for Salesforce Service Cloud on Salesforce AppExchange, empowering businesses to connect with their customers, partners and employees in entirely new ways. Language I/O® Chat for Salesforce Service Cloud plugs directly into …
News, Success stories

Estimated reading time: 10 minutes

March 27, 2019

Constant Contact Translated Article Views Up 550% After Using Language I/O

When online marketing provider, Constant Contact, wanted to branch into international markets, deciding how to provide multilingual customer support to customers was a critical component of its globalization strategy. “When we first started with translations, we knew that we wanted to provide multilingual customer service without investing a lot of money into hiring new agents,” said…