Tag: translation for oracle
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Estimated reading time: 10 minutes
Using Oracle Live Chat to Meet the Needs of Multinational Customers
If you’re using Oracle live chat, and you are not translating those chats into the languages that your customers speak, you’re missing out on business. Seventy-four percent of consumers prefer to buy products in their native language, so it’s imperative that you communicate with your customers in the languages they speak. Thankfully, Oracle has some great…
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Estimated reading time: 10 minutes
Top Tips for Organizations Wanting to Provide Multilingual Customer Support
Customer support managers, how many of you have had this experience? Your company is ready to launch a new language. For months the focus is on translating the user interface without giving a thought to customer support. Suddenly, it’s on you and your team to support your product in one, two, three, twelve brand-new languages.…