Tag: translation for zendesk
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How to Use Zendesk for Customer Service
Using Zendesk for customer service could not be simpler. We know because we’ve been a Zendesk partner for many, many years and we are used to customers consistently telling us how easy Zendesk is to use. Know Your Priorities As with any CRM search, know what you want from Zendesk before signing up. Are…
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Estimated reading time: 10 minutes
Top Tips for Organizations Wanting to Provide Multilingual Customer Support
Customer support managers, how many of you have had this experience? Your company is ready to launch a new language. For months the focus is on translating the user interface without giving a thought to customer support. Suddenly, it’s on you and your team to support your product in one, two, three, twelve brand-new languages.…
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Zendesk Cust Serv Evangelist on Productivity and Keeping Customer Service Agents Happy
Dave Dyson was a software engineer for thirteen years – and then an actor for seven – before he joined the customer advocacy team at Zendesk more than seven years ago. When Dyson joined the Zendesk team, Zendesk had one product, was developing its customer advocacy teams and had a support team of roughly three…
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Destination CRM Announces Language I/O and Zendesk Integration
Leading multilingual customer support publication, Destination CRM, recently published an article about Language I/O’s new Zendesk integration. The article, which was published in January 2019, follows the official launch of the Zendesk multilingual customer service integration with Language I/O in November 2018. Language I/O offers Guide translation for Zendesk as well as Support translation for Zendesk. Soon, Language I/O will…
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Language I/O’s Multilingual Customer Support Platform Integrates with Zendesk
Organizations using Zendesk Support can now engage with customers in more than 150 languages using Language I/O Response for translation of Support tickets and Language I/O Help for Guide article translation. “We know that 74 percent of consumers are more likely to buy a product or service if customer support is offered in their language.”…