Tag: translation

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    Estimated reading time: 10 minutes

    Local Ethics in a Global World: Where Does Language I/O Fit?

    “Business ethics is a form of applied ethics or professional ethics, that examines ethical principles and moral or ethical problems that can arise in a business environment. It applies to all aspects of business conduct and is relevant to the conduct of individuals and entire organizations.” —Wikipedia Language I/O is a software company that provides…

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    Estimated reading time: 10 minutes

    PhotoBox: We’ve Never Found a Company that Offers what Language I/O Offers

    PhotoBox is Europe’s leading personalization brand helping more than 20 million customers in 15 markets capture, preserve and share their memories together. When you’re serving that many customers in that many markets, translation quickly becomes an in issue. In 2014, after participating in a Language I/O webinar, PhotoBox’s customer team decided to give Language I/O a…

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    Estimated reading time: 10 minutes

    Top Tips for Organizations Wanting to Provide Multilingual Customer Support

    Customer support managers, how many of you have had this experience? Your company is ready to launch a new language. For months the focus is on translating the user interface without giving a thought to customer support. Suddenly, it’s on you and your team to support your product in one, two, three, twelve brand-new languages.…

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    Estimated reading time: 10 minutes

    How to Improve Customer Service KPIs Without Hiring Additional Agents

    There is a world in which customer service managers can forgo hiring additional support agents while also improving overall KPIs without relying on bots. That world is headquartered in Cheyenne, Wyoming. According to the results of a customer survey Language I/O released in December 2018, 72 percent of companies that use Language I/O software forgo hiring additional…

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    Estimated reading time: 10 minutes

    Save on Multilingual Customer Service Costs with Two Birds, One Stone

    We’ve shared why we think our multilingual customer support solution is top notch, but wouldn’t you rather hear why our solution is so great from our customers? A few weeks ago, one of our newer customers, Constant Contact, sat down with the Language I/O team and Fonolo to talk about saving money on multilingual customer service costs without sacrificing quality. …