Tag: UGC translation
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Estimated reading time: 10 minutes
Why Is It Hard to Translate User Generated Content?
Ah, user generated content, the bane of the customer service agents’ communication challenges. The other day, I wrote a chat to a Hubspot support professional that read something like this: “acan youi sehlp me figure out how to get a gdpr laelb off of our mobile site?” Struggling to understand that messy user generated content…
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Estimated reading time: 10 minutes
Need to Translate Sloppy Content? No problem.
A few months ago, I pitched Language I/O’s new approach to instantaneous translation of customer support content to a sea of translation tech professionals and a panel of judges. We were at the LocWorld Process Innovation Challenge in Silicon Valley. The other presenters and I had been selected from a larger pool of contestants. For months we had been…