Tag: zendesk translation
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Estimated reading time: 10 minutes
Language I/O Enhances Zendesk Integration with Live Chat Translation
Language I/O is further helping Zendesk, Inc. users improve customer service KPIs with Language I/O Chat for Zendesk. Language I/O Chat for Zendesk (NYSE: ZEN) allows English-speaking support agents to communicate with customers in more than 150 languages directly inside the Zendesk live chat window. Language I/O Chat for Zendesk plugs directly into an agent’s…
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Language I/O’s Multilingual Customer Support Platform Integrates with Zendesk
Organizations using Zendesk Support can now engage with customers in more than 150 languages using Language I/O Response for translation of Support tickets and Language I/O Help for Guide article translation. “We know that 74 percent of consumers are more likely to buy a product or service if customer support is offered in their language.”…