在不增加员工的情况下为全球客户提供优质的聊天支持。Language I/O 的实时聊天翻译技术可直接插入到您的 CRM 或聊天工具中，帮助您的顶级客服人员为全球客户提供服务。
全球组织使用 Language I/O 翻译客户支持聊天消息既省时，又省钱
客户都希望以自己的母语获得个性化的支持，但组建一支多语言团队为各种语言的客户提供支持真的是说起来容易做起来难，更不用说要花费多少时间和金钱了。借助 Language I/O 的在线聊天翻译软件，只需超低成本即刻就能将您的现有高素质客服打造成全副武装的多语言客服，完全脱离其母语的限制。
Automated, real-time chat translation eliminates unnecessary delays in providing multilingual support.
Translate live chat messages directly within your CRM or chat program to maintain existing workflows.
AI-powered technology continually optimizes language and chat translation quality without manual training.
Our versatile technology aggregates the world’s leading translation engines, translating live chats into 150+ languages.
Eliminate confusion with consistent, accurate handling of industry- and brand-specific terminology.
Preserve data privacy and protect user-generated content with our GDPR compliant and ISO 27001 certified integration.
Reusable Translated Chat Templates
Get a one-time translation of messaging you know you’ll need again and again, and incorporate it seamlessly into your chatflow.
Automatic Language Detection
No need to spend time figuring out which language your customer is chatting in. Plus, language re-detection is available for changes to language mid-conversation.
Performance Tracking and Reporting
Get data on the languages your customers use for live chat as well as the quality of your customer support chat translations.
Install and Get Started in 24 Hours
Our turnkey integrations with major CRMs enable your team to start translating live chats within 24 hours.
Language I/O 的即插即用解决方案适用于 Salesforce Chat、Zendesk Chat、Oracle Chat 和 ServiceNow Chat，只需 24 小时即可让您的客服团队做好准备，使用准确的在线聊天翻译开展工作。如果您使用的是其他聊天工具，我们也有 API 可以在您的首选平台部署实时翻译功能。
Retail & Ecommerce
Your products are in the hands of customers around the globe—but are your agents prepared to support them? Live chat translation software makes it easy for retail customer support agents to answer product questions or process returns regardless of the language your shoppers speak.
Earning and retaining the loyalty of your player base is critical for success as a gaming company. With live chat translation software, your reps can provide in-language support to your gamers around the world, helping them quickly and easily get the answers they need in order to continue grinding XP.
Travel & Hospitality
Taking a vacation is no small decision; once you earn the business of a traveler, you don’t want to lose it because of language-based miscommunication. Incorporating live chat translation into your communications helps keep customers and support agents on the same page.
Technical jargon can be difficult to understand in one’s own native language—now imagine how tricky it is when it gets mistranslated into another. Language I/O’s glossary makes sure that your chat messages contain the proper terminology regardless of language, so your clients don’t get confused.
“The tool is very easy to use as well as easy to implement. Works on Salesforce Classic and Lightning as well.”
“LIO was always very responsive and quick to answer our questions. Their support is what made our deployment of this tool a big success.”
“Language I/O team were very helpful with our onboarding, from beginning a trial through to implementation assistance.”
只需 24 小时，即可畅享在线聊天翻译