Email Translation in any language.
Instantly translate emails within your existing tools. Designed for large, multilingual support teams handling high-volume customer conversations.
Language IO’s real-time email translation technology enables seamless communication across languages, allowing you to collaborate with colleagues and resolve customer tickets without the need for a fully multilingual team.
Global organizations save time and money using Language IO to translate customer support tickets
Seamless email translation in your existing tools
Language IO’s turnkey solutions for Salesforce, Zendesk, Oracle, and ServiceNow enable your team to get up and running with accurate translations in 24 hours. You can also use our machine translation API to bring your own ideas to life, anywhere you build.
Reduce Global Support Costs and Save Time with Real-Time Email Translation
Customers expect support in their native language, but building and maintaining a multilingual team can be challenging and expensive. That’s why global enterprises trust Language IO’s email and ticket translation software.
It empowers monolingual support agents to effortlessly engage with customers in virtually any language through multilingual live chat, eliminating the need for a dedicated multilingual staff and ensuring seamless communication with real-time chat translation.
Automatically translate emails and support tickets, enabling your team to deliver prompt, accurate responses to global customers through seamless multilingual customer support chat.
Preserve your existing processes and workflows by seamlessly translating emails directly within your CRM, enhancing your multilingual customer support chat capabilities without disruption.
Translation quality continually evolves and improves over time, with no manual effort required from your team, ensuring consistent accuracy in your multilingual live chat support.
Ensure the highest quality email translations every time by leveraging the world’s leading machine translation engines, enhancing your multilingual customer support chat with real-time accuracy.
Implement a self-improving glossary to ensure precise translations of brand- and industry-specific terminology, enhancing the accuracy of your multilingual customer support chat and real-time chat translations.
Ensure data privacy and protect user-generated content with our GDPR-compliant, ISO 27001-certified integration, providing secure and reliable multilingual chat support for global customers.
Email translation features that agents and customers love
Customer satisfaction starts with happy agents. Our real-time email translation software is designed with agents in mind, making it effortless for your team to deliver high-quality multilingual support.
Reusable translated email templates
Translate key messages once and seamlessly integrate them into your multilingual customer support chat flow for effortless, repeated use, enhancing the efficiency of your real-time chat translation.
Automatic language detection
Eliminate the need to manually identify your customer’s language. With automatic language detection and re-detection, our multilingual chat software ensures smooth, uninterrupted communication, even if the language changes mid-conversation.
Performance tracking and reporting
Access our robust customer dashboard to monitor translation usage, evaluate translation quality, and gain valuable insights into customer language preferences, optimizing your multilingual live chat support strategy.
Install and get started in 24 hours
Our seamless integrations with leading CRMs and powerful API enable your team to start offering multilingual customer support chat translation within 24 hours, enhancing your real-time chat translation capabilities effortlessly.
Email & Ticket FAQs
Have a question about email and ticket translation? Check out the questions others have asked below. If you don’t see yours, feel free to reach out – we’re here to help!
What is email translation software?
Our email translation software enables your brand to communicate with customers in their native language directly within your CRM or email platform, streamlining your multilingual customer support chat. This technology empowers your monolingual agents to effortlessly provide seamless multilingual support and real-time chat translation to global customers.
What are the benefits of email translation software?
By empowering your agents to deliver world-class support to customers in any language, email translation software offers numerous advantages. One key benefit is enhanced customer satisfaction and loyalty, as you communicate with customers in a way that’s natural and easy for them to understand. Additionally, it saves organizations time and money by streamlining multilingual customer support chat, enabling seamless real-time chat translation and efficient, cost-effective multilingual support.
How many languages are included in your email translation software?
Language IO’s software enables you to communicate with customers in over 150 languages, with new languages continuously evaluated and added to enhance your multilingual live chat support. Explore our current list of supported languages and expand your global reach. View our current list of supported languages.
What kind of quality can brands expect from email translation software?
With Language IO’s technology, you can expect top-quality real-time chat translations. Our software combines the world’s leading machine translation engines with AI-driven technology to deliver the best possible translation for each message. By leveraging our customizable, self-improving glossary, we ensure precise translations for challenging terminology, including slang, industry-specific jargon, acronyms, and even misspellings, optimizing your multilingual customer support chat experience.
How does your email translation software differ from what free resources like Google Translate provide?
Language IO’s email and ticket translation technology offers significant advantages over Google Translate. By aggregating multiple machine translation engines, we provide a broader range of language options for your multilingual customer support chat. Our translations are more accurate, thanks to advanced engine selection and our customizable glossary, which ensures proper handling of brand-specific jargon, slang, acronyms, and misspellings—areas where Google Translate falls short. Additionally, our software seamlessly integrates directly into your email platform or CRM (e.g., Salesforce, Zendesk), eliminating the need for agents to toggle between windows, ensuring a smooth and efficient experience for both agents and customers with real-time chat translation.
How much does Language IO’s email translation software cost?
Language IO offers flexible packages designed to meet the needs of both small businesses and global enterprises. Our pricing model is transparent and straightforward—we only charge for the words translated by our multilingual chat software, with no setup fees or per-user charges. For more details on our pricing structure or to learn how our real-time chat translation solutions can enhance your multilingual customer support chat, please feel free to contact us.
Provide industry-leading customer support experiences
Language IO’s turnkey solutions for Salesforce, Zendesk, Oracle, ServiceNow, and Intercom enable your team to start delivering accurate real-time chat translations within 24 hours. Plus, our powerful machine translation API allows you to integrate multilingual customer support chat seamlessly, bringing your ideas to life wherever you build, with no disruptions to your existing workflows.
ROI CALCULATOR
Proved ROI without the overhead.
Our customers cut support costs, scale globally, and improve CSAT—without hiring more agents or expanding infrastructure. Need proof? Check out the ROI Calculator to see how much you could save.
