Your support team now speaks 150 languages

Nurture relationships across any demographic by providing your employees, agents, and customers with a way to communicate in their preferred language with real-time translation.

The most secure AI-powered, business-accurate translation platform on the market

Our technology delivers best-in-class translation for every use case so that you can align with your global customers without stretching your budget.

Boost customer satisfaction, not expenses

When a customer shares some of their time with you, make every word count. Communicating in the customer’s native language sends a message that you care, which leads to loyalty. Language I/O makes it easy for any of your existing agents to respond quickly to multilingual support tickets, helping to boost CSAT and NPS scores across the board.

Expand your global business at a fraction of the cost

Expanding your business into a region with a different language historically required a huge cost structure to support the new customer base. With our solution in place, that is no longer the case. Plan your expansion knowing that your existing support team can handle multilingual requests in a way that enables distributed queues to increase efficiency. With this in place, you get to scale when you want to, not as a prerequisite to market entry.

High-quality translations for high-quality customer support

We aggregate the world’s leading machine translation technology and intelligently select the best engine for each conversation. Then we layer our self-improving glossary on top of each translation, ensuring proper translation of slang, acronyms, misspellings, and brand- or industry-specific jargon.

Unparalleled security and privacy for you and your customers

Security has always been our top priority, and we remain dedicated to our promise of safeguarding you and your customers as part of our commitment to a privacy-centric digital ecosystem. Learn more about how we protect you.

Integrate your way in less than a day

Language I/O seamlessly integrates with your CRM, whether it is Salesforce, Zendesk, ServiceNow or Oracle, so there is little impact on your agent’s current workflows. Don’t use any of these platforms? We also provide a Chrome Extension for anywhere you browse, and an API for anywhere you build.

The ease of our integrations means that you can be up and running in less than a day. That’s why we’ve been recognized on G2 as having the easiest setup.

Real-time, business accurate translations across all support channels

Live Chat
Email
Knowledge Base & FAQ Articles
Chatbots
Live Chat

Instantly translate incoming and outgoing chat messages with customers.

Email

Resolve issues in any language and clear out ticket queues with ease.

Knowledge Base & FAQ Articles

Give global customers the tools they need to answer their own questions.

Chatbots

Turn your virtual agent into a polyglot to provide 24/7 multilingual support.

Live Chat
Email
Knowledge Base & FAQ Articles
Chatbots