Salesforce Case translation for multilingual customer support
Language I/O is the most secure and business-accurate enterprise ticket translator for Salesforce Service Cloud. Integrate Language I/O directly to Salesforce, and start translating your customer support emails and tickets in 150+ languages in less than a day.
Global brands use Language I/O’s Salesforce Case translation for email ticket support
Features of Language I/O translation Salesforce Case translation app for agents
Language I/O gives your enterprise with all the tools you need to get fast, accurate and secure translation on Salesforce Case.
Data privacy for your customers
Compliant with all the latest global security standards, including GDPR and ISO 27001:2022, Language I/O automatically masks personally identifiable information before translation. We never store any customer data. Period.
Accurate, high-quality translations
Our language translation platform aggregates the world’s leading machine translation engines and intelligently selects the best model for every conversation based on the domain, language pair, etc. Language I/O’s AI-powered optimization makes sure you always get context-aware and culturally sensitive translations in your brand voice — even for jargon, slang, acronyms and misspellings.
Salesforce translations within 24 hours
Start translating in 150+ languages right within Salesforce, in less than a day — no complicated onboarding or training needed. Our transparent, all-inclusive pricing and robust features like reusable translations mean that you’ll reduce costs while improving customer experience.
Start translating in 150+ languages right within Salesforce, in less than a day — no complicated onboarding or training needed. Our transparent, all-inclusive pricing and robust features like reusable translations mean that you’ll reduce costs while improving customer experience.
Language I/O ROI calculator
Calculate the estimated return on investment you could experience with Language I/O based on your current or planned customer support operations.
How to use Language I/O’s integration for translations on Salesforce Case
Language I/O’s Salesforce Case integration lets you translate all your multilingual tickets with your existing team, right within Salesforce.
Eliminate language barriers and build trust
With Language I/O’s AI-powered real-time translation, your support team can delight your customers through ticket support in any language, in your brand voice. Prevent miscommunications and foster customer trust with secure and accurate support translations.
Handle any support volumes without disruption
Get the highest quality translations in Salesforce even as you tackle high support volumes, off-season lulls, chat and tickets in rare or expensive languages, translation engine outages and everything else — at a fraction of the cost.
Improve operational flexibility without hiring multilingual agents
Scale your support operations to new markets or add more languages to your customer service, all with your existing team. Increase agent productivity and reduce average handling time with seamless and accurate translations right within your Salesforce environment.
Salesforce Case
Success stories of global enterprises
using Language I/O’s enterprise ticket translator
for Salesforce
Salesforce language translation apps for every channel
Customer expectations of brand support are at an all-time high, and speaking the preferred language of your customers is now a must. Language I/O’s Salesforce translation apps enable your brand to communicate with global customers in any language without the need to hire and train additional agents.
Resolve issues in any language and clear out ticket queues with ease.
Instantly translate incoming and outgoing chat messages with customers.
Give global customers the tools they need to answer their own questions.
Power multilingual conversations across all of your web properties, including social messages.
Enable rules-based Salesforce Einstein Bots to provide 24/7 multilingual support.
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