• Native, secure, enterprise-grade translations for global customer support.

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      Connect with your customer in any language.

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      Enterprise-grade security for every interaction.

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      Consistently precise translations you can trust.

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      Serve customers faster with fewer resources.

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      Instant translation for live conversations.

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      Clear insights into quality, usage, and impact.

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      Level up your global support with multilingual CX.

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      Serve all your customers natively with translation that meets the highest standards of accuracy and security.

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      Salesforce

      Salesforce Service Cloud translations.

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      Native translations inside Zendesk.

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      Translate directly in Oracle Service Cloud.

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      Fast translations inside ServiceNow.

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      Live Chat and Ticket translations.

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      Intercom Live Chat and Ticket translation.

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      Build the future of multilingual apps.

      Integrate in less than a day.

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      Language IO for Salesforce

      Instant, secure translations in 150+ languages, directly within your CRM.

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Developer API
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Developer API

Conversations that stay unmistakably on-brand.

Accurate translation is about more than words. Language IO captures context, tone, and intent with the best translation engine for every language pair, optimizing each message before it’s sent. The result is simple.

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99.5% translation 
accuracy

150+ supported 
languages

Zero data
exposure

50% faster
resolution times

Millions in 
cost savings

99.5% translation 
accuracy

ISO 42001 & 27001

Information security management certified across systems, processes, and people.

See how it 
works →

Poor accuracy costs more than you think.

When accuracy slips, everyone pays for it. Customers feel it in delay and frustration. Companies see it in wasted time, higher costs, and lost trust. Translation in context makes every interaction count, so your investment in multilingual support actually delivers.

BLOG

Don’t trust your customer conversations to a default translation solution.

Discover how inaccuracy frustrates customers, drains resources, and erodes trust.

Read the blog →

Up to 30% of translated messages lose meaning without context and can cost you millions of dollars.

Eliminate translation gaps with Smart Model Selection.

Always the right model. Always the right result. Never down. Smart Model Selection finds the best translation engine for every language pair so your conversations stay fluent, accurate, and always on.

Not every translation engine speaks every language equally well.

Some are more fluent in German. Others are stronger in Japanese.

Smart Model Selection automatically matches each language pair with the engine trained to handle it best in both directions.

If an engine goes down or drifts in quality, Language IO reroutes instantly.

Support never stops. You get natural, human-sounding translations across more than 155 language pairs. Automatically. Every time.

Real-time visibility. Instant alerts. Consistent accuracy.

Accuracy shouldn’t be something you only find out about after a problem occurs. With Real-Time Quality Monitoring, Language IO keeps translations accurate as they happen so you can trust that every message meets your standards. Our system tracks each translation in real time, comparing performance against past results and glossary rules. If quality starts to slip or a translation engine isn’t performing well, you’ll get an alert before customers ever notice. You gain full visibility into translation quality across languages, teams, and time, backed by data that proves accuracy instead of just claiming it.

Stop guessing and start knowing.

Translate the Meaning, Not Just the Words.

Right tone. Right context. Every time. A formal request in Japanese. A friendly chat in Spanish. A technical note in English. Every language carries its own rhythm and expectation of tone. Literal translations of idioms, slang, or corporate jargon can derail a customer interaction instantly. A phrase meant to reassure or joke can sound strange, rude, or even alarming.

Translation Optimization

Language IO adjusts for that automatically, using generative AI to clean up slang, abbreviations, and colloquialisms before translation.

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Glossaries

We preserve your intent, your tone, and your brand personality—so your customers always feel understood.

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Empower your team with Instant Feedback & Correction.

Agents know when something doesn’t sound right, and Language IO gives support teams the power to flag and regenerate translations in real time, so quality improves without slowing the conversation. They can flag a translation directly in their console and regenerate it on the spot –  no tickets, no delays, no context lost.

Faster fixes. Smarter learning. Better conversations.

Each correction teaches the system what “right” means for your brand. Over time, your glossary and translation models grow smarter, adapting to your tone, terminology, and customer expectations.

Enterprise translation that scales securely across your business.

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Questions? We’ve got answers.

FAQs

What makes Language IO’s translation software more accurate than others?

Language IO’s translation software delivers higher accuracy because it layers AI-driven translation optimization over the world’s most advanced engines. Our system analyzes and normalizes source text before translation and uses Smart Model Selection to automatically choose the best model for each language pair. Combined with real-time quality monitoring and brand-specific glossaries, this approach produces translations that are contextually relevant, consistent across channels, and aligned with your company’s voice far beyond basic word-for-word machine translation.

How does Language IO ensure contextually accurate translations?

Language IO ensures contextually accurate translations by first optimizing your text for clarity by cleaning up slang, acronyms, and inconsistent formatting before translation. We select the best performing translation model for that specific content and language pair. On top of that, self-improving glossaries learn your brand’s terminology and tone over time, so technical terms, industry jargon, and style guidelines are preserved consistently across all translated output.

Which languages does Language IO support?

Language IO supports over 150 languages and hundreds of language pairs, enabling global communication across diverse regions and markets. From widely spoken languages like Spanish, Chinese, and French to less common dialects, our multilingual translation software ensures that your customer support, documentation, and internal communication work seamlessly in nearly any language your business needs.

Is Language IO suitable for enterprise use?

Yes. Language IO is built specifically for enterprise translation use cases. Trusted by global enterprises and teams across industries, it integrates with major CRMs and support platforms to provide secure, accurate multilingual communication at scale. Whether you’re supporting global customers, translating internal knowledge base content, or maintaining brand voice in every language, Language IO delivers enterprise-grade translation quality and performance.

Can Language IO handle technical or industry-specific documents?

Absolutely. Language IO is designed to handle technical, industry-specific content, including documentation with jargon, acronyms, and specialized terminology. Using customizable glossaries and machine learning, the platform learns to translate complex or field-specific language consistently and accurately, making it ideal for technical support, product manuals, compliance material, and sector-specific communication.

How does Language IO’s accuracy compare to human translators?

While human translators remain the benchmark for nuanced language work, Language IO’s AI-powered translation achieves near-human accuracy for high-volume, real-time content, especially in customer support and technical contexts. By combining multiple advanced translation engines with context awareness, glossary learning, and pre-translation optimization, Language IO delivers results that are accurate, consistent, and scalable without the cost and turnaround time of human translation for every message.

Can Language IO translate websites, PDFs, or live conversations?

Yes. Language IO supports translation across channels and formats, including website content, PDFs, live chat, email, and voice conversations. Its real-time translation capabilities work in your CRM, webpage, chatbot, and other customer engagement tools, helping you deliver accurate multilingual experiences across the full customer journey without switching platforms or workflows.

The Support Platform Truly Built for Two.

The ultimate customer experience isn’t defined by the smartest AI, but by the moment both humans leave feeling understood.

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Language IO is ISO27001:2022 certified. We only integrate with MT models that adhere to our Zero Data Retention policy. Your data is safe with us.

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The Alignment Gap: Why Your Best Metrics Are Driving Your Worst Customer Experiences

ISO 27001

CERTFIED SECURE

The ISO 27001 standard provides companies with guidance for establishing, implementing, maintaining and continually improving an information security management system.

With the ISO 27001 certification, we are committed to supporting our customers with risk management, cyber-resilience and operational excellence.

Download our ISO 27001:2022 certificate.

SOC II Type II

CERTFIED SECURE

 Independent validation of our operational controls, data handling, and uptime reliability.

SOC 2 Type II is an independent audit report verifying a service organization's security controls, assessing both their design and operational effectiveness over a specific period (e.g., 3-12 months), proving data is handled securely according to AICPA's Trust Services Criteria (Security, Availability, Processing Integrity, Confidentiality, Privacy). Unlike a Type I (point-in-time) report, Type II shows that controls consistently work as intended over time, building customer trust and proving ongoing data protection. 

HIPAA

CERTFIED SECURE

Protecting sensitive healthcare data and personal information across every interaction.

HIPAA (Health Insurance Portability and Accountability Act) is a U.S. federal law from 1996 that sets national standards to protect sensitive patient health information (PHI) from disclosure without consent, giving individuals rights over their records, ensuring health insurance portability, and standardizing electronic healthcare transactions, enforced by the Office for Civil Rights (OCR).

CCPA & GDPR

CERTFIED SECURE

Regional privacy laws built directly into our workflows for effortless compliance.

GDPR (General Data Protection Regulation) and the CCPA (California Consumer Privacy Act) are major data privacy laws giving individuals rights over their personal data and require businesses to disclose data practices, honor data access/deletion requests, and implement security.

OWASP & PCI

CERTFIED SECURE

Continuous testing and encryption standards that safeguard every transaction and message.

OWASP (Open Web Application Security Project) provides security standards, tools, and resources, while PCI DSS (Payment Card Industry Data Security Standard) is a mandatory compliance framework for handling cardholder data.

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