Salesforce language translation with context-aware AI and PII protection
Language I/O’s native, Einstein-ready Salesforce language translation integration is the best instant translation tool for Service Cloud. Get the most secure and business-accurate real-time translations for customer service, right at your fingertips.
Leading global brands use Language I/O for Salesforce
The only Salesforce translation tool you need
From strategy to analytics, Language I/O supports your enterprise with all the tools for fast, accurate and secure translation on Salesforce Chat, Case, Knowledge and Social.
Data privacy for your customers
Compliant with all the latest global security standards, including GDPR and ISO 27001:2022, Language I/O automatically masks personally identifiable information before the real-time translation. We never store any customer data. Period.
Accurate, high-quality translations
Our language translation platform aggregates the world’s leading machine translation engines and intelligently selects the best model for every conversation based on the domain, language pair, etc. You’ll always get context-aware and culturally sensitive translations in your brand voice — even for jargon, slang, acronyms and misspellings.
Salesforce translations within 24 hours
Start translating in 150+ languages right within Salesforce, in less than a day — no complicated onboarding or training needed. Our transparent, all-inclusive pricing and robust features like reusable translations mean that you’ll reduce costs while improving customer experience.
any data.
See how we can help you engage customers where you already work
Language I/O’s turnkey solutions for popular CRMs enable you to begin translating in as quickly as 24 hours. And for any other need, we have an API to power real-time translation in your preferred platform.
Salesforce Chat
Salesforce Case
Salesforce Knowledge Article
How to use the Language I/O integration for Salesforce language translation
Transform your digital operations, add an AI-powered solution to your tech stack, and get more done with less: Language I/O lets you do it all with your existing team, right within Salesforce.
Eliminate language barriers and build trust
With Language I/O’s AI-powered real-time translation, your support team can delight your customers in any language, instantly, and in your brand voice. Prevent miscommunications and foster customer trust with secure and accurate support translations.
Support new markets and languages with ease
Scale your support operations to new markets or add more languages to your customer service, all with your existing team. Get the highest quality translations in Salesforce even as you tackle high support volumes, off-season lulls, chat and tickets in rare or expensive languages, translation engine outages and everything else — at a fraction of the cost.
Increase operational efficiency
Provide self-service options to all your global customers with high-quality translation for Salesforce Knowledge and Einstein bots. Instant translations in 150+ languages allow you to increase your agent occupancy and maximize your Salesforce impact.
Success stories of global enterprises
using Language I/O’s multilingual translation software
for Salesforce
Salesforce language translation apps for every channel
Customer expectations of brand support are at an all-time high, and speaking the preferred language of your customers is now a must. Language I/O’s Salesforce translation apps enable your brand to communicate with global customers in any language without the need to hire and train additional agents.
Resolve issues in any language and clear out ticket queues with ease.
Instantly translate incoming and outgoing chat messages with customers.
Give global customers the tools they need to answer their own questions.
Power multilingual conversations across all of your web properties, including social messages.
Enable rules-based Salesforce Einstein Bots to provide 24/7 multilingual support.
Language I/O ROI calculator
Calculate the estimated return on investment you could experience with Language I/O based on your current or planned customer support operations.
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