Your support team now speaks 150 languages
Nurture relationships across any demographic by providing your employees, agents, and customers with a way to communicate in their preferred language with real-time translation.
Translating 500+ language pairs for brands in 150+ countries, every day.
The most secure AI-powered, business-accurate translation platform on the market
Our technology delivers best-in-class translation for every use case so that you can align with your global customers without stretching your budget.
Boost customer satisfaction, not expenses
When a customer shares some of their time with you, make every word count. Communicating in the customer’s native language sends a message that you care, which leads to loyalty. Language I/O makes it easy for any of your existing agents to respond quickly to multilingual support tickets, helping to boost CSAT and NPS scores across the board.
Expand your global business at a fraction of the cost
Expanding your business into a region with a different language historically required a huge cost structure to support the new customer base. With our solution in place, that is no longer the case. Plan your expansion knowing that your existing support team can handle multilingual requests in a way that enables distributed queues to increase efficiency. With this in place, you get to scale when you want to, not as a prerequisite to market entry.
High-quality translations for high-quality customer support
We aggregate the world’s leading machine translation technology and intelligently select the best engine for each conversation. Then we layer our self-improving glossary on top of each translation, ensuring proper translation of slang, acronyms, misspellings, and brand- or industry-specific jargon.
Unparalleled security and privacy for you and your customers
Security has always been our top priority, and we remain dedicated to our promise of safeguarding you and your customers as part of our commitment to a privacy-centric digital ecosystem.
Integrate your way in less than a day
Language I/O seamlessly integrates with your CRM, whether it is Salesforce, Zendesk, ServiceNow or Oracle, so there is little impact on your agent’s current workflows. Don’t use any of these platforms? We also provide a Chrome Extension for anywhere you browse, and an API for anywhere you build.
The ease of our integrations means that you can be up and running in less than a day. That’s why we’ve been recognized on G2 as having the easiest setup.
Real-time, business accurate translations across all support channels
Our customers love us