Chatbot Translation Software
Deliver 24/7 Support in Any Language
Get global customers the answers they need, when they need them. Language I/O’s chatbot translation software makes it easy to translate messages to and from your chatbot, all within your CRM or chatbot tool of choice.
Global organizations rely on Language I/O for multilingual support that doesn’t require hiring more agents.
Translate both rules-based and AI chatbot conversations
Translate messages in real-time so that your chatbot can parse the intent and respond to customers.
Seamlessly integrates with your CRM or chatbot tool, providing an easy process for generating translations.
Our AI-enabled chatbot translation software learns from conversational data and improves over time.
Our software aggregates the world’s best translation technology to provide the best possible translation.
Define a glossary of company-specific terminology so that your brand terms are always translated accurately.
ISO 27001 certified and GDPR compliant. All PII is encrypted to preserve the highest level of data privacy.
Easily add chatbot language translation to your CRM
Language I/O’s turnkey solutions for Salesforce, Zendesk, and Oracle enable you to begin translating chatbot messages in as quickly as 24 hours. And for any other chatbot software, we have an API to power real-time translation in your preferred platform.
Provide industry-leading customer support experiences
Our chatbot language translation software delivers top-tier translations across a wide variety of industries.
Retail & Ecommerce
Shoppers with questions about returns & exchanges, shipping, and other store policies don’t want to wait for an agent with proficiency in their language to be available. Provide 24/7 chatbot translation regardless of the languages your shoppers speak.
Gaming
Chatbot language translation lets you provide multilingual support that doesn’t have a cooldown. Get your player base back in the game as quickly as possible by having a virtual agent always there to troubleshoot issues.
Travel & Hospitality
Having a multilingual chatbot in place lets you triage incoming travel requests from around the world. Let your chatbot answer global travelers’ easy-to-answer questions so your agents can focus on the most pressing issues and ensure a smooth trip.
Software & Tech
Your technology is complex, but providing multilingual chatbot support doesn’t have to be. With our self-improving glossary, your chatbot can easily understand and translate highly technical jargon, including product names and acronyms.
The tool is very easy to use as well as easy to implement. Works on Salesforce Classic and Lightning as well.
LIO was always very responsive and quick to answer our questions. Their support is what made our deployment of this tool a big success.
Language I/O team were very helpful with our onboarding, from beginning a trial through to implementation assistance.
Begin translating your chatbot as quickly as 24 hours
Frequently asked questions
Chatbot translation software is technology that translates messages sent to and from a chatbot. This technology enables customer service, sales, and marketing teams to deploy chatbots that can communicate with customers and prospects in more than 150 languages.
Yes, brands can plug our translation software into their rules-based chatbot and use it to generate a translation of the script used by the bot.
Yes, our chatbot translation software works with AI chatbots. In fact, because most of the available machine learning data that influences chatbots consists purely or entirely of English content, using chatbot translation software is, for many brands, the only feasible way to adequately translate messages to and from a chatbot into another language.
With the right technology in place, chatbot language translation software can provide a near-fluent experience for the customer. Thankfully, Language I/O has the right technology. Our software aggregates the world’s leading machine translation engines and applies our AI-enabled technology on top of it to identify the absolute best translation for each piece of content that hits our servers––all in real time. By imposing our customizable self-improving glossary on each translation, we then take that content and ensure the proper translation for otherwise tricky terminology, including slang, business- or industry-specific jargon, acronyms, and misspellings.
Language I/O has a number of packages meant to fit the needs of small businesses all the way to global enterprise companies. Our pricing model charges users solely for words translated by our software––there are no setup costs or fees per user. For more information on our pricing, reach out to us.
