How Intralinks builds trust with global users in 14+ languages without compromising on quality and security

Intralinks is a leading provider of market-specific solutions to enable secure and controlled sharing of confidential and highly sensitive documents across enterprise organizations globally. They offer highly specialized content collaboration solutions in the financial technology space, specifically focusing on global banking, dealmaking and capital markets communities. Intralinks supports over 10,000 merger and acquisition deals per […]

How Eurostar Improved Support Efficiency without Increasing Personnel Costs

European travel giant resolved the shortage of French- and Dutch-speaking agents and improved wait times for customers. Eurostar offers the largest international high-speed network in Western Europe, serving 28 destinations in Germany, Belgium, France, the Netherlands and the United Kingdom. 
In 2022, Eurostar carried 14.8 million passengers. Challenge A shortage of language speakers to support […]

How Shutterstock Eliminated Manual Processes and Scaled Multilingual Support Across 20+ Languages

Leading stock photography provider Shutterstock sought a way to improve and streamline the process of translating its knowledge base articles into multiple languages. Challenge While based in the United States, Shutterstock sources from contributors and serves customers in more than 100 countries, resulting in an international focus that includes the need for multilingual content. The […]

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