Real-Time Translation for

Salesforce.

One platform.
Two very different experiences.

Native

SALESFORCE NATIVE

How it works today

Enhanced

SALESFORCE + LANGUAGE IO

How it works with Language IO

Translating for Global Enterprises

The Problem

Salesforce native translation is a feature.
Language IO is infrastructure.

Three reasons why native isn’t enough for enterprise customer support.

Translation Quality

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Generic machine translation with no domain context

Salesforce Native

LLM-powered translation with brand voice, terminology, and industry context built in

Language IO

Data Security

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Customer data routes through Salesforce’s translation pipeline

Salesforce Native

Zero-trace model — PII masked, content processed and discarded instantly

Language IO

Coverage and Scale

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Limited languages, no formality control, no self-improving terminology

Salesforce Native

150+ languages, formality settings, and a glossary that learns your brand automatically

Language IO

Multi-Model approach based on language pair

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Salesforce Native

Generic machine translation with no domain context

Language IO

LLM-powered translation with brand voice, terminology, and industry context built in

How it works

Language IO sits invisibly inside Salesforce.

No new tools. No new tabs. No workflow changes. Language IO intercepts translation requests inside your existing Salesforce environment and returns accurate, secure results — in milliseconds

Same-day setup. No engineering required.

See it in action

Pick your Salesforce use case.

Each demo shows exactly how Language IO works inside that specific Salesforce tool.

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TOP USE CASE

Enhanced Chat: Real-time multilingual messaging — inside MIAW.

Watch how Language IO intercepts an incoming message in a non-English language, translates it for the agent, and returns the reply to the customer — all in real time, inside the MIAW interface.

  • Agent sees English. Customer sees their language. Neither changes workflow.
  • Translation happens in under 300ms — imperceptible in live chat
  • Zero customer data stored or retained at any point
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Handle support tickets in multiple languages

See how your team can handle tickets in multiple languages efficiently, ensuring fast, accurate responses and a streamlined workflow across all Salesforce translations.

  • Agent sees English. Customer sees their language. Neither changes workflow.
  • Translation happens in under 300ms — imperceptible in live chat
  • Zero customer data stored or retained at any point
Questions? We’ve got answers.

FAQs

What is AI live translation?

AI live translation uses artificial intelligence to instantly translate conversations as they happen. Instead of waiting for someone to manually translate text, Language IO’s real-time AI translation works inside your support systems so messages, chats, emails, and even voice calls can be translated immediately into the correct language for both sides of the conversation.

How many languages does Language IO real-time translator support?

Language IO supports real-time translation in more than 150 languages, so teams can communicate with customers or users from almost anywhere in the world without adding new staff or slowing down response times.

What is the quality of Language IO’s real time AI translations?

Language IO’s real-time AI translations are designed to be accurate, context-aware, and secure. The system optimizes content before translating and uses advanced AI to keep meaning, brand voice, and industry terms correct. While human translators remain the highest standard, Language IO delivers quick, high-quality results that feel natural and help support teams work faster.

Which platforms does Language IO integrate with?

Language IO works with many popular customer support and business platforms. This includes CRM and help desk systems like Salesforce, Zendesk, Oracle Service Cloud, and ServiceNow, and it can also be used in browsers and via API, so real-time translation works where your team already communicates.

What makes Language IO different from standard machine translation tools?

Language IO is built for real business use. Unlike basic machine translation tools, it provides secure, context-aware, on-brand translations that work inside the systems support teams already use. It doesn’t just translate words – it understands meaning, follows compliance standards, and delivers results that feel natural and accurate across customer interactions. 

The Support Platform Truly Built for Two.

The ultimate customer experience isn’t defined by the smartest AI, but by the moment both humans leave feeling understood.

Request a demo

See Language IO in your

Salesforce.

Tell us which tools you use. We will show you exactly how Language IO fits in
— no generic demos, no decks.

Request a demo

See how Language IO integrates with your Salesforce environment.

Get a demo

We'd love to chat.

Questions? Ready to get started? Reach out to a Language IO specialist today.

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We'd love to chat.

Questions? Ready to get started? Reach out to a Language IO specialist today.

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Get the Guide:

The Alignment Gap: Why Your Best Metrics Are Driving Your Worst Customer Experiences

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Fill out this form to proceed to the scheduling screen where you can find time with a Language IO specialist.

We'd love to chat.

Questions? Ready to get started? Reach out to a Language IO specialist today.

Get a personalized demo from one of our experts.

Fill out this form to proceed to the scheduling screen where you can find time with a Language IO specialist.

Speak to a Language IO specialist.

Want to learn more? Get in touch with a Language IO expert today.

Get a personalized demo from one of our experts.

Fill out this form to proceed to the scheduling screen where you can find time with a Language IO specialist.

Get a personalized demo from one of our experts.

Fill out this form to proceed to the scheduling screen where you can find time with a Language IO specialist.

Get a personalized demo from one of our experts.

Fill out this form to proceed to the scheduling screen where you can find time with a Language IO specialist.

Get a personalized demo from one of our experts.

Fill out this form to proceed to the scheduling screen where you can find time with a Language IO specialist.

Get a personalized demo from one of our experts.

Fill out this form to proceed to the scheduling screen where you can find time with a Language IO specialist.

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Get a personalized demo from one of our experts.

Fill out this form to proceed to the scheduling screen where you can find time with a Language IO specialist.