Seamlessly communicate with your customers in any language.
Language I/O integrates directly with Salesforce, Zendesk, Oracle Service Cloud, ServiceNow, and more. Leverage our real-time translations directly where your agents already communicate with customers.
Seamless CRM Integration
We integrate with all major customer relationship management systems (CRMs) including Zendesk, Oracle and Salesforce. By meeting your customer service agents where they are already working, we give them the ability to respond to customer email and chat queries with the click of a button.
Provide multilingual support via Salesforce Chat, Case, Articles, and more.
Article
Article Translation
Case
Ticket Translation
Chat
Live Chat Translation
Provide multilingual support via Zendesk Chat, Tickets, and Guide.
Guide
Article Translation
Support
Ticket Translation
Chat
Live Chat Translation
Provide multilingual support via Oracle Answer/Article, Incident, or Chat.
Answer/Article
Article Translation
Incident
Ticket Translation
Chat
Live Chat Translation
For Everything Else, There’s the Language I/O API
Communicate with your customers on any platform
An API for translation means you can communicate in any language with your customers over any B2B/B2C platform. No matter where your customers communicate, our API for B2C translation will have you communicating in their language wherever they are.
What Our Customers Are Saying About Language I/O
Brave: This Isn’t Your Silicon Valley Approach
When private browser, Brave, could no longer keep up with its volume of foreign-language support, it passed on Silicon Valley tech teams and turned to Language I/O for a more personalized approach.
“Our security team did a full review and Language I/O was a perfect match for us. In addition to the attention paid to security, I also want to stress the excellent customer service that Language I/O provides. We love working with Language I/O and we love their solution. We would recommend Language I/O to anyone needing translations for Zendesk without hesitation.”
“Our best practices say we need to look at who else is in the market with every single one of our vendors. We’ve spoken to a few companies and never found anyone who offers what Language I/O offers. And, in all honesty, the relationships that we’ve built with Lucia and Kaarina underpins our journey. They really understand our business and they’re really easy to work with. Their approach is very business friendly and the relationships is definitely a partnership. They never try to sell us anything that wouldn’t be of use to us.”
PhotoBox: We Love the Customer Service and Personalized Glossaries
PhotoBox, Europe’s leading personalization brand serves 15 markets and needed to serve customers by providing accurate translations quickly.
Shutterstock: Thanks for Letting Us Increase Efficiencies and Save Money!
Shutterstock contacted Language I/O to help fulfill its goal to provide multilingual customer service in every language that its customers speak. Today, support is now provided in 20 languages including lower traffic languages.
“The savings for us was more in terms of having a robust knowledge base, where customers can find answers themselves, which results in a better customer experience. We’ve become more efficient as a team, saving us hours of work and money too.”
Looking for something else?
We’ve got you covered.
Each of our integrations are driven by our customer’s needs. If you can’t find what you’re looking for, get in touch.
