Scalable multilingual customer support with Oracle Answer/Article translation
Eighty-two percent of customers use articles before turning to other, more expensive forms of customer support. Our translations for Oracle Answer/Article give your global customers the option to answer their own questions before contacting your support team.
Get started with Oracle Answer/Article Translation
Communicate with your customers in their native language with our easy-to-integrate Oracle Answer/Article translation technology.
Automate the article translation process with the click of a button.
Receive real time status updates on your translation projects.
Automatically localize links in your articles.
Perform precise searches within Oracle for faster translation.
Oracle Answer/Article translation
Decide whether to use human professional linguists, machine translation, or a combination of the two.
How Oracle Answer/Article translation works
Language I/O is intuitive, and it’s built with support agents in mind. We built our Oracle Answer/Article solution to be a seamless part of your workflow.
Want to learn more?
Check out this step-by-step guide.
Looking for something else?
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Each of our integrations are driven by our customer’s needs. If you can’t find what you’re looking for, get in touch.