Scalable multilingual customer support with Oracle Answer/Article translation
Eighty-two percent of customers use articles before turning to other, more expensive forms of customer support. Our translations for Oracle Answer/Article give your global customers the option to answer their own questions before contacting your support team.
Get started with Oracle Answer/Article
Communicate with your customers in their native language with our easy-to-integrate Oracle Answer/Article translation technology.
Automate the article translation process with the click of a button.
Receive real time status updates on your translation projects.
Automatically localize links in your articles.
Perform precise searches within Oracle for faster translation.
Oracle Answer/Article translation
Decide whether to use human professional linguists, machine translation, or a combination of the two.
How Oracle Answer/Article works
Language I/O is intuitive, and it’s built with support agents in mind. We built our Oracle Answer/Article solution to be a seamless part of your workflow.
Want to learn more?
Check out this step-by-step guide.
Looking for something else?
We’ve got you covered.
Each of our integrations are driven by our customer’s needs. If you can’t find what you’re looking for, get in touch.