2023 trends in multilingual customer support

Today’s global enterprises recognize that providing multilingual customer support is a must. But in the midst of economic uncertainty and evolving customer expectations, the prospect of delivering high quality support in each customer’s native language can appear challenging.

If you feel the same, we’re here to help. Download this eBook to learn the latest trends in multilingual support so that you can focus your efforts on the channels and experiences that matter most to customers.

Read the ebook to learn:

  • Four trends to stay on top of in 2023, and one bonus trend to plan for in the years to come.
  • How to balance the evolution of customer expectations with the reality of today’s economic uncertainty.
  • Methods to implement multilingual customer support at your organization.

Integrate your way in less than a day

Language I/O seamlessly integrates with your CRM, whether it is Salesforce, Zendesk, ServiceNow or Oracle, so there is little impact on your agent’s current workflows. Don’t use any of these platforms? We also provide a Chrome Extension for anywhere you browse, and an API for anywhere you build.

The ease of our integrations means that you can be up and running in less than a day. That’s why we’ve been recognized on G2 as having the easiest setup.

Effortlessly generate high-quality, secure translations

Protect and secure customers and their data

We are recognized as the most secure language platform in the space.  We take that seriously. Not only do we encrypt personal and sensitive information during the conversation, but adhere strictly to a Zero Data Retention policy. 

Serve more markets, improve the experience, and reduce costs

With Language I/O you can support more languages while improving satisfaction and decreasing costs.  Let us show you how.

Easy to integrate where you work

Optimize customer support operations without impacting your agents’ workflows