The Ultimate Guide to Multilingual Customer Support: Live Chat

Today’s customers don’t just want fast support—they want fast support in their own language. For brands to meet and exceed customer expectations, they must have measures in place to provide multilingual customer support over instantaneous channels: namely, live chat.

There are a number of options for delivering real-time support across the various languages spoken by customers, but each route comes with its own set of benefits and considerations. Download this guide to learn about the various approaches to delivering multilingual support over chat channels and, most importantly, identify the right solution for your organization.

Get the ebook to learn:

  • Why multilingual support must be available across all customer service channels, including live chat
  • The three approaches brands can take to providing live chat support across languages
  • The most cost-effective and efficient solution for delivering real-time support over chat channels