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All the features you need to power multilingual support conversations
Keeping your customers happy begins with keeping your agents happy. Our real-time translation software is built with agents in mind so that it’s easy for everyone on the team to provide high-quality multilingual support.
Tune translations to your brand
Our self-improving glossary customizes each multilingual conversation to your brand. Industry- and company-specific terms are translated accurately, keeping things clear for customers and agents alike.
Automatic Language Detection
No need to spend time figuring out which language your customer is chatting in. Plus, language re-detection is available for changes to language mid-conversation.
Performance Tracking and Reporting
Use via our powerful customer dashboard to stay on top of translation usage, and translation quality, and explore data on customers’ language usage
Install and Get Started in 24 Hours
Our turnkey integrations with major CRMs and powerful API enable your team to start translating within 24 hours.
Accurate translations for all the channels you use to communicate
Hold conversations with colleagues and customers in any language within your existing tools.
Facilitate multilingual email exchanges for anyone, so that language isn’t a blocker.
Empower global customers and internal teams to answer their own questions by translating articles with a click.
Turn your chatbot into an automated global support center and keep agents focused on the most urgent tickets.
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