Expedia and Language I/O: Leveraging Translation Technology to Close the Multilingual Support Gap

What sets Language I/O apart is their digital-first, human customer-first-and-foremost approach to working together with us. We are a larger enterprise company that takes near full advantage of all their tools, but knowing them, I have to believe that even their start-up clients get white-glove service.

Language I/O is rich in features to help analyze and translate conversations in real-time. We don’t need to hire translators anymore, and there is no gap in wait times between users and support agents on Live Chat.

Language I/O allowed us to grow our global presence with minimal upfront investment. The path to onboarding was an absolute breeze. We shopped around a lot, and in terms of quality of translations and ease of onboarding, they won the top prize for us.

Powerful and easy to use translation tool. Fast processing of translation requests. This tool makes it easy for us to manage our translations across different websites and applications. Apart from the platform itself, their customer service is always very responsive and willing to help and assist with our needs.

Partnering with Language I/O has been a fascinating experience! They blend the best of both worlds: high-quality translations & mastermind technology. Throughout the swift and professional technical onboarding process, and ever since, the team has been cooperative, flexible, and resource-efficient in both time and costs.

Seamless integration, efficient global communication, and outstanding support. The swift implementation and maintenance-free operation have made it a daily tool for our agents. The efficient, practical, and cost-effective service is complemented by the professionalism and solution-driven approach of the Language I/O team.