Deliver Multilingual Traveler Support Without Expanding Headcount
Travelers invest a lot of time and resources in planning trips. Help make their travel as smooth as possible by providing world-class customer support in their preferred language. With Language I/O’s suite of real-time translation solutions, your top-performing agents can communicate with travelers in 150+ languages, all within the CRM they already use.
Enhance your customer service channels with in-language support
When something goes wrong in the middle of a trip, customers don’t have the luxury of waiting around for the next
customer service agent who speaks their language to become available. Get them the answers they
need when they need them by empowering your existing team of agents to speak any language.
Chat translation
Solve booking issues and travel delays quickly to get customers on their way or checked in for their stay.
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Email translation
Clear out ticket queues faster with instant translations of incoming and outgoing emails.
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Article translation
Easily translate your library of support articles and FAQs into any language so customers have easily accessible info.
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Social translation
Enable agents to speak the customer’s language no matter where they’re chatting.
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Chatbot translation
For easy-to-solve questions, deploy a chatbot in any language to resolve issues quickly.
Learn MoreQuality conversations, no matter where your travelers are
With something as time-sensitive as travel, there is no room for miscommunication. Our translation technology is finely tuned to provide the best translation for high quality support in every single conversation.
Keep customers coming back with high quality multilingual support
We aggregate the world’s leading machine translation engines and dynamically select the best one for each request, resulting in the highest quality translation every time. Then we apply a customizable glossary of brand- and industry- specific language to ensure key terms translate properly.
Your best agents now speak 150+ languages
Hiring for language over talent isn’t a sustainable solution. Enabling your top performers to speak in over 150 languages decreases time spent idle while simultaneously getting travelers the highest caliber of support.
Your best agents now speak 150+ languages
Hiring for language over talent isn’t a sustainable solution. Enabling your top performers to speak in over 150 languages decreases time spent idle while simultaneously getting travelers the highest caliber of support.
Easy to use wherever you work
Our software integrates directly into your CRM via native integration or our flexible API, so that generating and accessing translations is as easy as clicking a button.
Protected personal data
Travelers who need answers fast likely aren’t being careful with their personal data, which is why we encrypt all PII and never store customer data in our database or elsewhere. Our technology is GDPR and CCPA compliant as well as ISO 27001 certified.
Protected personal data
Travelers who need answers fast likely aren’t being careful with their personal data, which is why we encrypt all PII and never store customer data in our database or elsewhere. Our technology is GDPR and CCPA compliant as well as ISO 27001 certified.
“ Thank you so much for all your support. It’s been an invigorating experience partnering with Language I/O and I’m so excited about what we can achieve. I’ve been particularly impressed by your quick responses and your drive to seek improvements through innovative solutions. ”
Representative from leading travel aggregator
