Boost customer satisfaction at your contact center without boosting headcount

Improve CSAT at your call center by enabling multilingual support across the team

Boost CSAT and NPS

Enable your top-performers to support any customer without language restrictions

Increase occupancy across the whole team

Allocate multilingual tickets to any member of the team

Shorten customer wait times

Customers don’t have to wait for someone who speaks their language

Extend global support hours

On-the-clock agents in one timezone can step in for those in another

Spend less time hiring and training

Use your existing team to support new markets

Unlock cost savings

Do all of the above without hiring a single new agent

The most powerful real-time translation solution

10 of the worlds leading engines

Enable monolingual technical experts to step into complex multilingual tasks

Tune translations to your brand

Our self-improving glossary customizes each multilingual conversation to your brand. Industry- and company-specific terms are translated accurately, keeping things clear for customers and agents alike.

Reusable translations

Get charged only once for translations you need to use again and again

Powerful customer dashboards

Stay on top of translation usage and quality via a customized data dashboard

Speed to market

Get all your agents speaking 150+ languages overnight

Easy to integrate where you work

Optimize customer support operations without impacting your agents’ workflows

Security that keeps customers protected

We are committed to protecting customer data, and our GDPR-compliant and ISO 27001-certified software reflects that. We encrypt customer data prior to sending content for translation, and we never store personally identifiable information (PII) in our log files or database.

Multilingual support for all the channels you use to communicate

Live Chat
Live Chat

Quickly translate messages with customers to get them the answers they need fast.

Live chat translation >


Speaking your customers’ language enables agents to resolve issues quickly, helping to clear ticket queues faster.

Email translation >


Empower global customers to answer their own questions quickly by providing FAQ and knowledge base articles in their language.

Article  translation >


Power multilingual conversations across all of your web properties, including social messages.

Salesforce Social translation >


Turn your virtual agent into a polyglot to provide 24/7 multilingual support.

Chatbot translation >

Live Chat

Chat, email, and author FAQ articles, within your existing systems

Language I/O seamlessly integrates with your CRM, whether it is Salesforce, Zendesk, ServiceNow or Oracle, so there is little impact on your agent’s current workflows. Don’t use any of these platforms? We also provide a Chrome Extension for anywhere you browse, and an API for anywhere you build.

The ease of our integrations means that you can be up and running in less than a day. That’s why we’ve been recognized on G2 as having the easiest setup.