Support your customers as they explore the world
Language I/O helps travel and tourism companies support their global customers anywhere they travel. Through the power of AI, all agents can converse with travelers in real-time, fluently in over 150 languages.
Travel and hospitality companies trust Language I/O for live support in 150+ languages
With Language I/O you can…
Boost CSAT and NPS
Enable your top-performers to support any customer without language restrictions
Increase occupancy across the whole team
Allocate multilingual tickets to any member of the team
Shorten customer wait times
Customers don’t have to wait for someone who speaks their language
Extend global support hours
On-the-clock agents in one timezone can step in for those in another
Spend less time hiring and training
Use your existing team to support new markets
“Language I/O is convenient for any multinational company supporting customers in different languages. Before, we struggled to support customers when we had a shortage of representatives who speak a customer’s language.”
— James Blackwood, Head of Eurostar Contact Centre, UK
Integrate in less than a day
Language I/O seamlessly integrates with Salesforce, Zendesk, ServiceNow, and Oracle. Plus, we have a secure, easy-to-use API. The ease of integration means you can be up and running in less than a day. In fact, we’ve been recognized by G2 as having the easiest integration of any language platform.
Effortlessly generate high quality, secure translations
Protect and secure customers and their data
We are recognized as the most secure language platform in the space. We take that seriously. Not only do we encrypt personal and sensitive information during the conversation, but adhere strictly to a Zero Data Retention policy.
Serve more markets, improve the experience, and reduce costs
With Language I/O you can support more languages while improving satisfaction and decreasing costs. Let us show you how.
Easy to integrate where you work
Optimize customer support operations without impacting your agents’ workflows
Our customers love us