Scalable multilingual customer support with Oracle Incident translation
More than 70 percent of customers are more loyal to brands that provide customer support in their language. Our translations for Oracle Incident give your monolingual agents everything they need to help customers in any language.
Get started with Oracle Incident translation
Communicate with your customers in their native language with our easy-to-integrate Oracle Incident translation technology.
Get the biggest bang for your buck by using our proprietary core technology.
Ensure that your customer
data is protected.
Improve CSAT and NPS.
Receive professionally translated agent responses in, on average, less than one hour.
Oracle Incident translation
Decide whether to use human professional linguists, machine translation, or a combination of the two.
How Oracle Incident translation works
Language I/O is intuitive, and it’s built with support agents in mind. We built our Oracle Incident translation solution to be a seamless part of your workflow.
Want to learn more?
Check out this step-by-step guide.
Looking for something else?
We’ve got you covered.
Each of our integrations are driven by our customer’s needs. If you can’t find what you’re looking for, get in touch.