Salesforce Einstein translation: multilingual chatbot support
Google Translate is not the most accurate or secure solution for your business translation needs. With Language IO’s language support for Salesforce Einstein bots, you can get instant and optimized translations in 150+ languages.
Leading global enterprises use our Salesforce Einstein language support tool
Instant Salesforce Einstein chatbot translations: The only solution you need
Learn more about the Language IO translation platform
Unparalleled accuracy and quality
Language IO’s Salesforce Einstein language translation solution aggregates the world’s leading machine translation engines and intelligently selects the best model for every conversation, based on the domain, language pair, etc. You’ll always get context-aware and culturally sensitive translations in your brand voice — even for jargon, slang, acronyms and misspellings.
Unmatched data protection for you and your customers
Compliant with all the latest global security standards, including GDPR and ISO 27001:2022, Language IO automatically masks personally identifiable information before the real-time translation. We never store any customer data. Period. And we only integrate with machine translation engines that agree not to store
any data.
Easy to set up and use
Enable your rules-based Einstein bots to communicate with customers in their native language with our easy-to-integrate Salesforce chat translation solution. Natively built for Salesforce, Language IO allows you to automatically send customer messages in 150+ languages virtually overnight, right within Salesforce, without disruption to existing processes and workflows.
Language IO ROI calculator
Calculate the estimated return on investment you could experience with Language IO based on your current or planned customer support operations.
How to use Language IO’s integration for translation on Salesforce Einstein
Get more done for your business with less: Provide self-service customer support, reduce support volumes, expand to new markets and improve operational efficiency, all with your existing team, while reducing costs.
Eliminate language barriers and build trust
With Language IO’s AI-powered real-time translation, your support team can delight your customers through ticket support in any language, in your brand voice. Prevent miscommunications and foster customer trust with secure and accurate support translations.
Improve operational flexibility
Scale your support operations to new markets or add more languages to your customer service. Reduce support volumes using self-service chatbots with seamless and accurate translations right within your Salesforce environment.
Reduce costs, not quality
Get unparalleled accuracy and quality instantly, at a fraction of the cost — even for rare or expensive languages. Normalize customer-generated content so misspellings and abbreviations are accurately translated, and save time and costs with reusable Salesforce chatbot translations.
Success stories of global enterprises
using Language IO’s chatbot translator
for Salesforce Einstein
Salesforce language translation apps for every channel
Customer expectations of brand support are at an all-time high, and speaking the preferred language of your customers is now a must. Language IO’s Salesforce translation apps enable your brand to communicate with global customers in any language without the need to hire and train additional agents.
Enable rules-based Salesforce Einstein Bots to provide 24/7 multilingual support.
Power multilingual conversations across all of your web properties, including social messages.
Instantly translate incoming and outgoing chat messages with customers.
Resolve issues in any language and clear out ticket queues with ease.
Give global customers the tools they need to answer their own questions.
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