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Scalable multilingual customer support with Zendesk Guide translation

Eighty-two percent of customers use articles before turning to other, more expensive forms of customer support. Our translations for Zendesk Guide give your global customers the option to answer their own questions before contacting your support team. Packages start at $499/month.

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Want to learn more?

Check out this step-by-step guide.

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Get started with Zendesk Guide translation

Communicate with your customers in their native language with our easy-to-integrate Zendesk Guide translation technology.

Zendesk Marketplace

Automation

Automate the article translation process with the click of a button.

Update

Receive real time status updates on your translation projects.

localized-link

Automatically localize links in your articles.

Search

Perform precise searches within Zendesk for faster translation.

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Zendesk Guide translation

Decide whether to use human professional linguists, machine translation, or a combination of the two.

Contact us to learn more

Easy integration

How Zendesk Guide translation works

Language I/O is intuitive, and it’s built with support agents in mind. We built our Zendesk Guide translation solution to be a seamless part of your workflow.

  1. Select source locale and list articles.
  2. Review search results and select which should be included in the project.
  3. Submit article for translation, name your project, select target locales and specify whether the translations should automatically be published.

Looking for something else?

We’ve got you covered.

Each of our integrations are driven by our customer’s needs. If you can’t find what you’re looking for, get in touch.

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Calculate your cost savings

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Language I/O

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