Real-time Zendesk Chat translation that protects PII in every language
Enable the highest-quality chat message translation within a privacy-centric environment.
Zendesk users around the world trust Language I/O to power real-time, multilingual chat support for the whole team.
How Zendesk Chat translation works
With Language I/O’s plug-and-play Zendesk Chat translation API, your customer support team can get up and running with accurate chat translations in 24 hours.
Get started with Zendesk Chat Translation
Communicate with your customers in their native language with our easy-to-integrate Zendesk Chat translation technology.
Get the biggest bang for your buck by using our proprietary core technology.
Normalize user-generated content so misspellings and abbreviations are accurately translated.
Ensure that your customer data is protected.
Communicate with customers in real-time, in over 155 languages.
Zendesk Chat translation features that customers and agents will love
Combine the robust features of our core technology with Zendesk’s customer support tools. Our Zendesk language translation API helps your team deliver the most accurate multilingual customer service and personalized translation.
Multilingual support that fits your brand
Define how industry- and brand-specific terminology should be handled across all multilingual support channels. Our Self-Improving Glossary tracks acronyms, jargon, slang, and misspellings, automatically optimizing translations over time for the highest degree of accuracy.
Support customers in more than 150 languages
Define how industry- and brand-specific terminology should be handled across all multilingual support channels. Our Self-Improving Glossary tracks acronyms, jargon, slang, and misspellings, automatically optimizing translations over time for the highest degree of accuracy.
Best engine selection to provide high-quality translations
Define how industry- and brand-specific terminology should be handled across all multilingual support channels. Our Self-Improving Glossary tracks acronyms, jargon, slang, and misspellings, automatically optimizing translations over time for the highest degree of accuracy.
Preserve customers’ data privacy
Define how industry- and brand-specific terminology should be handled across all multilingual support channels. Our Self-Improving Glossary tracks acronyms, jargon, slang, and misspellings, automatically optimizing translations over time for the highest degree of accuracy.
Save on multilingual support costs with Zendesk translation software
Language I/O’s Zendesk translation apps give your existing support team the tools they need to support customers all over the world, without running into language barriers.
Translate chat messages in real time so that you can provide support without delay.
Manage ticket queues more effectively with one-click translations of support requests.
Help global customers solve their own problems with multilingual FAQ articles.
Zendesk Messaging support can start and stop over longer time periods without losing context or history, at your customer’s convenience. Language barriers often mean time zone differences too, which makes translation even more important for these conversations.
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