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Unlocking Global Accessibility: How Automatic Translation Enhances Support and Empowers Customers
It’s becoming increasingly clear, especially now with advancements in AI and communications, that customer service can be a major revenue driver for businesses. Good customer service can help brands retain loyal customers and bring in new ones. On the flip side, poor customer service puts $3.7 trillion annually in sales at risk. In spite of…
How Intralinks builds trust with global users in 14+ languages without compromising on quality and security
Intralinks is a leading provider of market-specific solutions to enable secure and controlled sharing of confidential and highly sensitive documents across enterprise organizations globally. They offer highly specialized content collaboration solutions in the financial technology space, specifically focusing on global banking, dealmaking and capital markets communities. Intralinks supports over 10,000 merger and acquisition deals per […]
Get More People on Vacation With AI-Powered Translations
People love vacationing. Whether it’s a weekend getaway to the nearest big city or a month-long cross-country excursion, the desire to explore, unwind and create lasting memories is something connecting us all. Another connection? The challenge of planning a trip, especially one requiring a passport. Although planning international travel can sometimes include roadblocks like language […]
The language of innovation
Unpack the top priorities of digital transformation, why innovation starts with optimizing customer experience and making real-time translation a seamless strategy.
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Blue skies and smooth sailing: Resolving the top five challenges in traveler support with AI
Sheridan Orr, CMO at Language I/O, and Viviana Bertinetto, CCO, take you on a tour of the top challenges in travel support communication and the latest AI solutions.
The Way-Back Machine for Women
By: Sheridan Orr, CMO at Language I/O My first tech conference was in Silicon Valley in the late nineties when Blackberries were the height of personal tech, carrying your laptop counted as a workout, and open-source code was a terrifying prospect for enterprises. That was pre-dot.bomb and tech was a heady place despite how painfully […]