Videos
Architecting an AI-powered global customer support organization
A masterclass from Language I/O experts on taking your support organization to the next level, with the right combination of advanced technology and processes.
Leveraging AI to expand globally while protecting your brand and customers
Learn how to expand to new markets and boost customer loyalty while reducing costs in this webinar led by experts from Shutterstock and Language I/O.
Supercharge your Salesforce experience with AI
Unlock the full potential of Salesforce to amplify the impact and get that strategic advantage you need to edge out your competitors. All you need are AI tools that will keep your productivity soaring and your costs low.
Blue skies and smooth sailing: Resolving the top five challenges in traveler support with AI
Sheridan Orr, CMO at Language I/O, and Viviana Bertinetto, CCO, take you on a tour of the top challenges in travel support communication and the latest AI solutions.
A Discussion About Generative AI, LLMs and the Future of Translation
A Discussion About Generative AI, LLMs and the Future of Translation To bolster translation accuracy in a business landscape that demands multilingual competency, LLM training or domain adaptation is essential. This recording guides you to maintain a first-rate customer experience through effective and efficient communication. Access the recording:
Expedia and Language I/O: Leveraging Translation Technology to Close the Multilingual Support Gap
Expedia and Language I/O: Leveraging Translation Technology to Close the Multilingual Support Gap Global customers are increasingly expecting brands to provide support in their native language. For organizations whose customer service team faces the challenge of supporting large numbers of travelers and partners across the globe in multiple languages, this presents the challenge of delivering […]
Achieving Multilingual Support in Salesforce
Recording: Achieving Multilingual Support in Salesforce Customers expect to communicate with you in their native language, but in the current economic climate, providing high quality multilingual support to global customers without incurring sky high costs is a challenge. For many customer service teams, this means rethinking the approach to delivering in-language support to international customers—but […]