Tag: translation
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Zendesk Cust Serv Evangelist on Productivity and Keeping Customer Service Agents Happy
Dave Dyson was a software engineer for thirteen years – and then an actor for seven – before he joined the customer advocacy team at Zendesk more than seven years ago. When Dyson joined the Zendesk team, Zendesk had one product, was developing its customer advocacy teams and had a support team of roughly three…
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Destination CRM Announces Language I/O and Zendesk Integration
Leading multilingual customer support publication, Destination CRM, recently published an article about Language I/O’s new Zendesk integration. The article, which was published in January 2019, follows the official launch of the Zendesk multilingual customer service integration with Language I/O in November 2018. Language I/O offers Guide translation for Zendesk as well as Support translation for Zendesk. Soon, Language I/O will…
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Estimated reading time: 10 minutes
How Do You Measure Success in International Business?: Effective Communication
Guest blogger Greg Stoller is an entrepreneur and a senior lecturer on entrepreneurship, experiential learning and international business at Boston University’s Questrom School of Business in Boston. With the increase in globalization and China’s move to effectively integrate their Belt and Road Initiative, consistent, international communication will become more important than ever. However, despite advances in…