High Quality Translations in Less Time: Product Updates for Zendesk and Oracle

At Language I/O, we are consistently strengthening our suite of multilingual customer support products to provide an enhanced experience to our clients. Here are our latest updates for Zendesk and Oracle.

How to Use Zendesk for Customer Service

Using Zendesk for customer service could not be simpler. We know because we’ve been a Zendesk partner for many, many years and we are used to customers consistently telling us how easy Zendesk is to use.   Know Your Priorities As with any CRM search, know what you want from Zendesk before signing up. Are […]

Language I/O Enhances Zendesk Integration with Live Chat Translation

Language I/O is further helping Zendesk, Inc. users improve customer service KPIs with Language I/O Chat for Zendesk. Language I/O Chat for Zendesk (NYSE: ZEN) allows English-speaking support agents to communicate with customers in more than 150 languages directly inside the Zendesk live chat window. Language I/O Chat for Zendesk plugs directly into an agent’s […]

Subscribe to our newsletter

Zendesk Cust Serv Evangelist on Productivity and Keeping Customer Service Agents Happy

Dave Dyson was a software engineer for thirteen years – and then an actor for seven – before he joined the customer advocacy team at Zendesk more than seven years ago. When Dyson joined the Zendesk team, Zendesk had one product, was developing its customer advocacy teams and had a support team of roughly three […]

Destination CRM Announces Language I/O and Zendesk Integration

Leading multilingual customer support publication, Destination CRM, recently published an article about Language I/O’s new Zendesk integration. The article, which was published in January 2019, follows the official launch of the Zendesk multilingual customer service integration with Language I/O in November 2018. Language I/O offers Guide translation for Zendesk as well as Support translation for Zendesk. Soon, Language I/O will […]