Boost Loyalty and Repeat Sales with Seamless Multilingual Support
Earning the loyalty and repeat business of your shoppers means speaking their language—literally. Language I/O’s suite of real-time translation solutions empowers your top-performing support reps to chat, email, and otherwise engage with customers in 150+ languages, all without ever leaving your CRM.
Scalable multilingual support for every communication channel
Whether your agents are processing returns and exchanges, troubleshooting a shipping dilemma, or answer customer questions
Language I/O gives your team the tools to understand exactly where the issue is and make your shoppers feel heard.
Get shoppers the answers they need quickly so they can check out.Learn More
Easily process and respond to tickets from around the globe without delay.Learn More
Answer FAQs for all customers so they’re never without support.Learn More
Help global shoppers get answers wherever they prefer to communicate.Learn More
Deliver 24/7 support that answers shoppers’ common questions.Learn More
World-class customer support that keeps shoppers coming back
Empower your best-performing agents to provide informative support to any customer, regardless of language.
Best-in-class technology for every conversation
By curating the world’s best machine translation engines and intelligently selecting the optimal one for each language pair, our technology delivers top-quality translations to get shoppers the answers they need.
Seamless integrations for easy adoption
Our technology lives inside your CRM so that agents don’t have to flip between windows or change their workflows. Our API and browser plugin also helps reps access translations from just about anywhere.
Fits seamlessly in your existing tools
Our software integrates directly into your CRM via native integration or our flexible API, so that generating and accessing translations is as easy as clicking a button.
Communicate in 150+ languages without hiring fluent speakers
Staffing up a solid team of multilingual support reps is easier said than done. Eliminate hiring headaches by giving your existing team of top performers the tools they need to communicate with shoppers in virtually any language.
Private customer data, kept private
You never have to worry about security with Language I/O. We don’t store personally identifiable information and adhere to the highest degree of security, as demonstrated by our ISO 27001 certification.
Protected personal data
Travelers who need answers fast likely aren’t being careful with their personal data, which is why we encrypt all PII and never store customer data in our database or elsewhere. Our technology is GDPR and CCPA compliant as well as ISO 27001 certified.
“ Thank you so much for all your support. It’s been an invigorating experience partnering with Language I/O and I’m so excited about what we can achieve. I’ve been particularly impressed by your quick responses and your drive to seek improvements through innovative solutions. ”
-Language I/O Customer