Our core technology
The future of machine translation is conversational.
We are the mothership of personalized, real time conversational translation. No other products on the market customize machine translation with so little involvement from you. Our translation personalization is driven by our core technology, which intelligently selects the best neural machine translation engine for each request and imposes your preferred company translations for product names, industry jargon and slang.
Fast response time
Machine translation
We are constantly on the lookout for the best machine translation engines. When we find them, we incorporate them into our solutions so that our machine translation optimizer can provide accurate and personalized translations for every language that you support.
Benefit from feedback loops
Continual improvement of translation quality
We take feedback from your agents and the professional linguists that we work with and feed it into our core technology so that translation quality is constantly improving.
Seamless integration
Workflow automation
While the nuances of our core technology are complicated, using it is easy. By automating as many parts of the multilingual workflow as possible, we save your agents from having to figure out complicated technology.
Constant quality improvement
Rigorous R&D
We are constantly researching and developing ways to incorporate the best of neural, statistical and human translation into our core technology. From upgrading the engines to tailoring their performance to your needs to making sure the end users receive the message without a breakdown in communication—we do it all!
Top-notch customer support
A hands on approach to customer service
We have decades of experience developing multilingual customer support technology. We know our products inside and out, we’re proud of the technology that we’ve developed and we love talking to our customers about it. Our hands on approach to customer service means that we’ll guide and support you through every step of your multilingual customer support journey.
Secure data transmissions
Ensure your customer data is protected
You trust us with your customer data, we adhere to strict international security standards like ISO 27001 and GDPR to ensure that it stays safe. We encrypt all Personally Identifiable Information (PII) ensuring that your customer data is always protected.
Learn how our core technology integrates with Zendesk, Oracle and Salesforce.
Ready to get started?
The best way to understand our products is to try them yourself.
