Salesforce Knowledge article translation for global, self-service support
With the combined power of localization experts and the world’s leading machine translation engines, Language IO is the best Salesforce Knowledge translation solution for your knowledge base articles and FAQs.
Leading global enterprises use our Salesforce Knowledge article translation tool
Translate Knowledge articles for Salesforce with Language IO: Top features
Provide multilingual self-service to your global customers with Language IO’s high-quality Salesforce Knowledge translation.
Learn more about the Language IO translation platform
Accurate Salesforce Knowledge translation
Language IO gives you access to localization experts as well as the world’s leading MT engines for high-quality and accurate translation of your internal and external knowledge base articles. And you get the translated articles right within Salesforce without having to work between several windows.
Up-to-date article translation
With real-time sync, Language IO enables one-click translations for your knowledge base in 150+ languages and powers precise searches. Use the outdated translations filter to generate a report of all articles that need updates, and get automatically localized links for URL consistency across all languages.
Incredibly easy setup
Manage all your article translation projects directly within Salesforce. Once you select the target languages and submit your project for a quote, the translated articles will automatically be pushed back into Salesforce. Plus you can get one-time translations of frequently used messaging to reuse when you need, saving your team time and money.
Language IO ROI calculator
Calculate the estimated return on investment you could experience with Language IO based on your current or planned customer support operations.
How to use Language IO’s Salesforce integration for Knowledge article translations
Empower your business and customers with multilingual self-service support. Gain trust and loyalty with high-quality articles in your customers’ preferred languages.
Eliminate language barriers and build trust
With Language IO’s up-to-date Salesforce article translation, your support team can delight your customers in any language, in your brand voice. Language IO combines the world’s leading translation engines and gives you access to localization experts to help you prevent miscommunications and foster customer trust with secure and accurate support translations.
Support new markets and languages with ease
Scale your support to new markets or add more languages to your customer service, all with your existing team. Get the fastest and highest quality translations within Salesforce, even in rare or expensive languages, at a fraction of the cost.
Increase operational efficiency
Language IO enables your customer service team to translate support articles, knowledge bases and FAQs in any language, no language skills or additional hiring needed. Provide self-service support for global customers in 150+ languages within the Salesforce environment, without changing existing processes or switching windows.
Salesforce Article Translation
Success stories of global enterprises using Language IO’s knowledge base translation for Salesforce
Salesforce language translation apps for every channel
Customer expectations of brand support are at an all-time high, and speaking the preferred language of your customers is now a must. Language IO’s Salesforce translation apps enable your brand to communicate with global customers in any language without the need to hire and train additional agents.
Give global customers the tools they need to answer their own questions.
Instantly translate incoming and outgoing chat messages with customers.
Resolve issues in any language and clear out ticket queues with ease.
Power multilingual conversations across all of your web properties, including social messages.
Enable rules-based Salesforce Einstein Bots to provide 24/7 multilingual support.
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