Find the best machine translation software for your support team

What to look for in your machine translation solution

There are a number of characteristics that the best machine translation software incorporates. As you search for the right solution for your brand, pay close attention to these details, and download our Buyer’s Guide to Multilingual Support Software to help you complete the due diligence process.

Zero Trace

Protecting consumer data is both a legal and customer demand. Ensure verification of compliance via ISO 27001 certification.

Translation Speed

Real-time communication means translations must be generated instantly.

All-Inclusive Pricing

Be wary of hidden fees that may be incurred further down the line.

Language Support

Opt for a solution that supports every language your customers may speak and doesn’t require English as part of the translation.

Speed to Market

A solution requiring weeks or months to deploy will cost your team valuable time and money.

Customer Support Quality

Work with vendors that are proven to prioritize customer success.

Language I/O vs Unbabel
Unbabel
Translation Speed Reliably < 1s
Zero Trace
All-Inclusive Pricing
Translation Does Not Require English
24-Hour Onboarding
Languages Supported
155
31
Quality of Customer Support (G2)
9.8
9.4
Language I/O vs DeepL
DeepL
Translation Speed Reliably < 1s
Zero Trace
All-Inclusive Pricing
Translation Does Not Require English
24-Hour Onboarding
Languages Supported
155
29
Quality of Customer Support (G2)
9.8
8.2
Language I/O vs Intento
Intento
Translation Speed Reliably < 1s
Zero Trace
All-Inclusive Pricing
Translation Does Not Require English
24-Hour Onboarding
Languages Supported
155
450
Quality of Customer Support (G2)
9.8
9.5
Language I/O vs ChatLingual
ChatLingual
Translation Speed Reliably < 1s
Zero Trace
All-Inclusive Pricing
Translation Does Not Require English
24-Hour Onboarding
Languages Supported
155
135
Quality of Customer Support (G2)
9.8
N/A
Language I/O vs 1440
1440
Translation Speed Reliably < 1s
Zero Trace
All-Inclusive Pricing
Translation Does Not Require English
24-Hour Onboarding
Languages Supported
155
100
Quality of Customer Support (G2)
9.8
N/A
Language I/O vs Smartling
Smartling
Translation Speed Reliably < 1s
Zero Trace
All-Inclusive Pricing
Translation Does Not Require English
24-Hour Onboarding
Languages Supported
155
221
Quality of Customer Support (G2)
9.8
N/A
Unbabel
DeepL
Intento
ChatLingual
1440
Smartling
Translation Speed Reliably Under 1s
Zero Trace
All-Inclusive Pricing
Translation Does Not Require English
24-Hour Onboarding
Languages Supported
155
31
29
450
135
100
221
Quality of Customer Support (G2)
9.8
9.4
8.2
9.5
N/A
N/A
9.1