About
We provide software that enables your monolingual customer support team to chat, email and provide self-service support in over 100 languages in real-time. With our unique machine translation technology, we can get your team up and running with accurate, secure translations for your company and industry within 24 hours. We are ISO-27001 certified and GDPR/CCPA compliant.
Our suite of personalized, multilingual customer support products allow support teams from all over the world to communicate with customers in any language. By embedding our products into three of the largest customer relationship management systems (CRMs) — Salesforce Service Cloud, Oracle Service Cloud and Zendesk — as well as providing an API that can be used within any CRM, our customers can seamlessly provide multilingual customer support to all of their customers.
By using a unique combination of our proprietary core technology and human translation, we give support teams the ability to communicate with customers in any language over any channel.
All it takes is the simple click of a button and voila, you’re multilingual!
Support teams love Language I/O products because they’re easy to use and efficient. Our clients love that we save them time and money while dramatically increasing their CSAT scores.
If you want to be a hero by increasing occupancy rates and revenue, decreasing customer support costs and providing cream-of-the-crop customer experience, contact us today for a free demo.
Meet the Leadership Team
Heather Shoemaker
Chief Executive Officer
Viviana Bertinetto
Chief Customer Officer
Meg Fahey
Chief Financial Officer
Ryan Pastian
Chief Revenue Officer
Tobias Rinsche
Chief Marketing Officer
Craig Boal
Vice President of Engineering
Lisa DeFrank
Vice President of Human Resources
Chris Jacob
Vice President of Product
Allie Kelaher
Vice President of Partnerships
Antonia Benney
Senior Director of Global Solutions
Gene Fayer
Director of Digital Marketing
Bill Hastings
Director of IT and Security
Ted Treanor
Senior Director of Strategic Accounts
Patrick Volpe
Director of Revenue Operations
Mollie Wiener
Director of Content Marketing
Careers
Interested in joining a growing, dynamic, SaaS start-up?
You’re in luck!
Contact our team
The best way to understand our products is to try them yourself.
