About
We are a women-owned software company with a mission to break language barriers for all multinational corporations through company-specific multilingual customer support.
Our suite of personalized, multilingual customer support products allow support teams from all over the world to communicate with customers in any language. By embedding our products into three of the largest customer relationship management systems (CRMs) — Salesforce Service Cloud, Oracle Service Cloud and Zendesk — as well as providing an API that can be used within any CRM, our customers can seamlessly provide multilingual customer support to all of their customers.
By using a unique combination of our proprietary core technology and human translation, we give support teams the ability to communicate with customers in any language over any channel.
All it takes is the simple click of a button and voila, you’re multilingual!
Support teams love Language I/O products because they’re easy to use and efficient. Our clients love that we save them time and money while dramatically increasing their CSAT scores.
If you want to be a hero by increasing occupancy rates and revenue, decreasing customer support costs and providing cream-of-the-crop customer experience, contact us today for a free demo.
Meet the Leadership Team
Heather Morgan Shoemaker
Chief Executive Officer
Craig Boal
Director of Software Development
Lucia Kash
Director of Business Development
Lisa DeFrank
Director of Human Resources
Carissa Bhardwaj
Director of Product Management
Girish Ranade
Director of Project Management
Chris Jacob
Director of Research and Development
Viviana Bertinetto
Director of Customer Success
Careers
Interested in joining a growing, dynamic, SaaS start-up?
You’re in luck!
Contact our team
The best way to understand our products is to try them yourself.
