Author: Beck McLoughlin

HIPAA does not prohibit healthcare organizations from using AI translation. If the translation process involves protected health information, the organization must make sure the data is handled in accordance with HIPAA requirements. That includes appropriate safeguards, vendor risk review, Business Associate Agreements when required, controls around data access and retention, and a clear understanding of…

Most teams evaluating AI translation software end up comparing tools that don’t compete. Static localization platforms and real-time CX translation layers solve different problems, serve different workflows, and require different security standards. This guide separates them.

An LLM is not one tool doing one job. Drop it into a translation workflow and it shows up at a dozen points, each with a different purpose: cleaning up messy source text, enforcing terminology, adapting tone to the locale, judging translation quality, and flagging the segments that need a human eye.

An LLM is not one tool doing one job. Drop it into a translation workflow and it shows up at a dozen points, each with a different purpose: cleaning up messy source text, enforcing terminology, adapting tone to the locale, judging translation quality, and flagging the segments that need a human eye.

Supporting customers in dozens of languages sounds like a translation challenge. In reality, many multilingual support issues begin long before a message is translated.